Job Description
Job Description
Are you ready to join a shop that truly values your skills and growth?
At Xpertech Auto Repair, weve proudly served the Englewood community with honesty, integrity, and heart for over 21 years. As a woman-owned, family-operated shop, were one of AAAs Top 12 Auto Repair Shops in the nation and a Gold Certified NAPA AutoCare Center recognized for both quality and customer care.
Were growing and looking for an Automotive Service Advisor. If youve worked successfully as a Service Advisor in a repair shop or dealership, or you have strong customer service experience in a related industry and are eager to learn, this is your chance to join a supportive, fun, and professional team.
Why Youll Love Working Here
- National Recognition : Top 12 Auto Repair Shops in the U.S. (AAA)
- Proudly Woman-Owned : A supportive, respectful, and collaborative workplace where women lead and thrive
- Career Growth : Paid training and development from day one
- Work-Life Balance : Closed Saturdays & Sundays (because weekends are yours)
- Competitive Benefits :
Starting base salary : $45,000$55,000 / year (based on experience)
Bonus opportunities : top performers can earn $60K$75K+Paid vacation + paid holidaysPaid medical benefits availableSimple IRA with employer match (after 1 year)What Youll Do
Be the main point of contact for clients, creating a welcoming and trustworthy experienceCommunicate clearly with technicians and clients to provide accurate, honest service recommendationsManage appointments, repair orders, and follow-ups with organization and efficiencyKeep workflow smooth and contribute to a positive, team-oriented atmosphereWhat Were Looking For
2+ years of automotive Service Advisor experience preferred or strong customer service experience in a related industry (hospitality, retail sales, medical office, etc.)Excellent communication skills with the ability to balance empathy and efficiencyHighly organized, detail-oriented, and steady under pressureSomeone who loves building relationships and helping clients feel taken care ofFamiliarity with NAPA TRACS is a plus, but not required