Medical Office Assistant - Occupational Health Owensboro

Summary

Job Summary
Responsible for a variety of clinical and administrative tasks related to patient registration, assessments, and scheduling while maintaining confidentiality, professionalism, and a high level of ethical behavior. All tasks executed with emphasis on patient access and satisfaction, accuracy of information, and patient assistance. Job Responsibilities

• Schedules and reschedules appointments and diagnostic testing using computerized scheduling programs as required.
• Collects and records vital signs.
• Performs basic diagnostic procedures and specimen collection.
• Monitors and communicates changes in patient condition.
• Documents patient care given.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.
• Accepts payments and co-pays and other fees for services during registration.
• May be required to reconcile co-payments and cash receipts at the end of shifts.
• Communicates effectively with insurance companies, external agencies, patients, physicians, and team members.
• May communicate with referring facilities regarding patient transfers.
• Arranges for hospital admissions as appropriate.
• Answers internal and external calls; takes requests for patient information, disperses the information with accountability to all regulatory entities and according to the facility's policies and procedures.
• Maintains examination areas.
• Performs patient registration, patient check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
• Retrieves records as requested by authorized persons.
• Ensures that properly executed release of information forms are obtained when necessary.
• Files new and returned records according to established systems and policies.
• Identifies and documents missing records.
• Enters information from a variety of sources into computer database(s).
• Verifies data entered into computer by checking printouts/reports for errors and correcting as required.
• Locates and prepares records for archival or destruction according to policies and procedures. Initiates retrieval and return of archived records and follows up on any delays or problems with retrieval.
• Assists with performing patient assessments and treatments under the supervision of a physician, nurse practitioner, physician assistant or nurse.
• Greets patients as they arrive into the facility and provides appropriate information.
• Prepares patients for medical procedures as appropriate.
• May perform order entry for standing orders only.

Qualifications

• High school diploma, General Equivalency Diploma (GED) or higher preferred
• No experience required
• BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position

Skills and Attributes

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.