Investigative Liaison-1289
Job Description
Role : Investigative Liaison-1289
Estimated Duration : 6+ months
Location : Phoenix, AZ (hybrid)
Position Description
The purpose of this position is to provide support to the program Investigator, who works directly with data related to education, schools, administrators, and families of Arizona students.
The primary duties for this position include the following :
- Plans, organizes, and prepares investigations of alleged administrative or legal violations of laws, rules, regulations, and policies enforced by the Department
- Maintains investigation logs
- Reviews information and analyzes documents
- Maintains a strict level of confidentiality
- Performs administrative tasks; answers hotline, researches constituents' concerns, documents findings
Skills Required
This is a full-time in-office position and requires candidate to be in -office Monday through Friday, from 8AM through 5PM, except State holidays. Skilled in :
- Teamwork
- Planning / organizing, multi-tasking, and time management
- Clear and concise oral and written communication
- Use of computers and other technical devices / programs / software
- Conducting investigative research and using effective investigative techniques and tools
- Critical and logical analysis, including skills in analyzing and accurately interpreting copious amounts of information Knowledge in :
- Arizona administrative practices and procedures and personnel rules and requirements
- Techniques and methods of records searching to include investigative techniques and tools, including the Internet, databases, and other sources of information relevant to agency investigations
- Federal, State, and agency laws pertaining to fraud, investigations, and evidence
- Knowledge of preparing investigative reports, spreadsheets and other documents necessary for successful prosecution Ability to :
- Interact professionally with coworkers and the public using appropriate tact and patience
- Display courteous, ethical and professional behavior
- Multi-task, prioritize, and adapt to changing circumstances
- Effectively manage investigative assignments
Skills Preferred
Technology : - Computer : High-level of PC proficiency and familiarity with a call center environment, including the Microsoft Office applications and Windows (Outlook, Excel / Word / PPT, Teams, etc.
multi-monitors - Phone : Conference (multi-line) phone lines
Experience Required
Experience : - At least three (3) years in investigations - Law enforcement background - Possess competent computer skills
Education Required
Associate's degree or higher