IT Analyst - Junior - VF

Qualifications :

Great opportunity for a career in Disaster Recovery and IT Business Continuity.

Must Haves : 4 years Hand-on Disaster Recovery and / or Business Continuity Exercise support experience.5 years or more working in a large Enterprise Data Center Operations experience.

Familiar with a broad selection of Data Center technologies. Excellent skills working with data from a CMDB to analyze servers and applications dependencies.

Experience with DR software planning tools and / or plan word documents. Excellent organization skills.

Must like to work on DR Exercises, training others on DR requirements, troubleshooting issues and working to improve processes and or creating processes where none exist.

Enjoys working as a Team and working with people. Shares knowledge to improve the team. Can meet established goals and deadlines.

Education and Experience Required :

• Bachelor’s degree or extensive Disaster Recovery Documentation, Planning and Exercises experience.
• Hands on experience with Service Now CMDB or other CMDB to mind data from reports.
• Exceptional communication (both written and verbal) and interpersonal skills.
• Excellent organizational skills and process development skills.

Responsibilities :

Job Title : IT Disaster Recovery Business Continuity Analyst Responsibilities :

• Drives Disaster Recovery Technical processes in place by collaborating with stakeholders to build greater awareness of the IT Disaster Recovery technical solutions in place, identify potential gaps through regular testing, and develop mitigation strategies to reduce exposures in meeting the business recovery requirements.
• Guide internal IT Technical Towers (e.g., Network team, Application teams, Database teams, Storage Team) and business application teams on Disaster Recovery planning procedures to ensure all requirements are considered, mitigated, and validated through testing.

Identify risks and recommend improvements based on post exercise report results.

• Collaborates with Client IT Architecture and Engineer teams as they design Disaster Recovery solutions for infrastructure and applications to ensure Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) can be met.
• Key Lead when planning Disaster Recovery Exercises and activity participates to manage and assist with proactively planning with all stakeholders to ensure all teams are ready and issues can be quickly worked through, RTOs and RPOs are met.
• Oversee and lead technical recovery-training activities and provide on-going educational opportunities through hand-on pre-exercise planning activities and hands-on recovery rehearsals.
• Develop maturity metrics : 1) measure the effectiveness of overall IT DR program solutions2) evaluate the adequacy of TRPs developed for the critical applications and recovery technology solutions3) assist with tracking program improvements year over year using the Service Now BC / DR Software Tool.
• Assist with the response to audit (internal / external) and customer inquiries regarding Client Disaster Recovery Program.
• In the event of a Disaster, this position will assist with leading the IT Disaster Recovery Command Center, providing 24x7 management support and timely communications to the IT Executive Leadership throughout the recovery effort.
17 days ago