Who We are
John Paul Mitchell Systems (“JPMS”) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the color, Blonde, and Color XG.
We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us.
About the Role
The Senior Director of Education Events leads the planning, development, and execution of all corporate, distributor, and industry events to ensure they align with JPMS business objectives, marketing goals, and brand image. This role combines strategic vision, creative direction, and hands-on management, overseeing teams, budgets, and results. The Senior Director works closely with marketing, digital, sales, partners, and executives to deliver engaging events that enhance the organization's reputation and achieve measurable outcomes.
This role requires up to 50% travel.
What You will Do :
Creative Direction & Storytelling
- Develop and implement comprehensive global education event strategy that supports overall business goals, marketing initiatives, and target audience engagement.
- Provide creative vision and leadership for in-person and virtual event design, content, programming, and overall experience. Guide the team in delivering innovative, on-brand concepts for all events
- Translate brand strategy into compelling event narratives and visual experiences
- Ensure all content aligns with JPMS’s values, including sustainability, inclusivity, and innovation
Event Production
Event Production Lead for distributor events, in-market events, Brand, PR and global JPMS Gathering EventsLead end-to-end production of live, virtual, and hybrid events including concept development, budgeting, logistics, and executionCollaborate with internal teams (Creative, Education, Marketing, Sales) and external vendors to ensure seamless deliveryManage timelines, run-of-show, technical requirements, and talent coordinationOversee stage design, lighting, sound, and multimedia integration to ensure brand consistency and audience engagementIdentify potential risks related to event operations, contracts, and logisticsDevelop and implement mitigation strategies to ensure successful event deliveryBudget & Vendor Management
Manage event budgets, ensuring cost efficiency without compromising qualitySource and negotiate with vendors, venues, production crews, and agenciesTrack expenses and reconcile post-event financialsTeam Leadership & Collaboration
Lead cross-functional teams and mentor directors, managers or coordinatorsServe as the primary point of contact for internal stakeholders and external partnersFoster a collaborative and high-performance culture across all event touchpointsPost-Event Analysis
Conduct post event evaluations for success metrics, ROI, and areas for improvementCompile reports and presentations for executive leadershipManage and coordinate every aspect of event delivery, including venue selection, contract negotiations, logistics, staffing, audiovisual production, vendor management, and on-site leadershipAct as the primary point of contact for internal and external stakeholders, ensuring alignment on objectives and seamless integration of event programmingWho You Are :
Have a strong work ethic and can-do attitude, leaving a positive impression on everyone you interact withCollaborate seamlessly with cross-functional stakeholders, fostering a cohesive team environmentStrong time management skills and able to act with a sense of urgencyHighly organized, detail oriented and efficient multitaskerSelf-starter and thrives in a fast-paced environment with minimal guidanceComfortable wearing many hats and moving fluidly between tasksUtilize relevant industry jargon and terminology consistently in both verbal and written communicationsAct and propose new ideas and solutions before askedYou are positive, upbeat, and friendly—with a can-do attitude and a knack for solving problemsSelf-described beauty enthusiast, passionate about hair careWhat You’ll Need : Skills :
Demonstrated leadership and team management abilitiesExpertise in strategic planning and project managementAdvanced skills in budget development, financial oversight, and cost controlExceptional communication and stakeholder engagementExperience with event management software, including WorkFront, D365, CventComprehensive understanding of compliance, risk management, and relevant regulatory frameworksAbility to adapt in a dynamic, fast-paced environment and respond to evolving organizational needsFocused on measurable outcomes and the overall growth of the JPMS brand worldwideStrong customer service skills with a focus on building relationships and exceeding client expectationsAbility to manage multiple projects simultaneously, prioritize tasks, and meet deadlinesExcellent communication skills to effectively interact with customers team members, and stakeholdersProven experience as a skilled trainer educator, show artists and keynote speaker, with expert knowledge of hair color and practical knowledge of cutting, styling, salon business systems, and current trendsExceptional presentation and teaching abilities, comfortable leading teams that are facilitating workshops and engaging large groupsEducation :
High school diploma or GED requiredExperience :
10+ years of experience in large-scale event management, with at least 5 years in a director-level capacity5+ Years managing peopleNice to have : Education :
Bachelor’s degree in business, marketing, communications, administration or related field preferred
Competitive Compensation :
The expected base salary range for this position is $160,000 to $175,000. The exact base salary is determined by various factors including geographic location, experience, skills, and education.Discretionary Bonus Plan : This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.Comprehensive Benefits Package : In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.We are an Equal Opportunity Employer and take pride in a diverse environment.
Compensation details : 160000-175000 Yearly Salary
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