Sales Director Utility Account

Description

The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports. The role will be located in the Bay Area, California (including San Fran, Oakland, San Jose, Walnut Creek, Fremont, San Ramon, Livermore).

Responsibilities

Responsibilities include but are not limited to :

• The Account Director is expected to represent and grow the Hitachi Energy relationship with their account from a US perspective, engaging regionally or globally when applicable. As the leader on the account, the Account Director mobilizes Hitachi Energy resources as an integrated team spanning all of Hitachi Energy’s businesses.
• Specific responsibilities from the customer’s perspective : Become a valued, long-term strategic partner with the customer’s senior executives.
• Execute the strategic account process.
• Engage with the business units to deliver the strategic account value propositions.
• Leverage Hitachi Energy’s rich technology to help solve the customer’s business issues in order to achieve competitive advantage and grow their bottom line.
• Be the window into Hitachi Energy for the customer and mobilize Hitachi Energy through access to both senior Hitachi Energy management and worldwide resources.
• Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.
• Make it easier to do business with Hitachi Energy.
• Specific responsibilities from the internal Hitachi Energy perspective : Achieve or go beyond order targets for the account.
• Execute the strategic account process, including the delivery of business unit value propositions.
• Maximize customer satisfaction and loyalty.
• Maximize the share of customer’s wallet for Hitachi Energy.
• Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.
• Serve as a lynchpin within Hitachi Energy for the resolution of major customer issues.

Primary Tasks are –

Manage the Total Customer Relationship

Account Planning and Management

Leadership and Coaching

Active Projects Participation

Teamwork and Communication

Complexity of Tasks

Strong analytical, communication and leadership skills are required to evaluate a wide variety of complex information, develop imaginative sales strategies, and coordinate related sales efforts. Requires innovative strategic planning skills, in-depth understanding of the Company\'s technical and commercial strengths and relationships with markets. Requires ability to negotiate and successfully conclude matters of major importance. Failure to properly consider the impact of sales and related matters may seriously impact the organization's objectives and customer relations.

Typical Qualifications

Equal Employment Opportunity

EEO - Females / Minorities / Protected Veterans / Individuals with Disabilities

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