Customer Experience Specialist – Orange County Harley-Davidson Location :
Orange County Harley-Davidson Irvine, CA Department : Sales Job Type : Full-Time About Us At Orange County Harley-Davidson, we don’t just sell motorcycles—we fuel freedom, community, and lifestyle.
As part of the Wise Riders Harley-Davidson dealer group, we’re driven by passion, performance, and people.
If you thrive in a high-energy environment, love connecting with customers, and want to represent the world’s most iconic motorcycle brand, this is the ride for you.
Position Overview We’re looking for a Customer Experience Specialist (BDC Associate) to join our sales team.
You’ll be the voice of the dealership—connecting with new and returning customers via phone, text, and email.
Your mission is to create excitement and drive traffic to our showroom while supporting our sales team’s success.
What You’ll Do
Make 100+ outbound calls per day to leads and inquiries
Send 60+ emails and 60+ texts daily to follow up and confirm appointments
Schedule and confirm customer appointments for test rides and consultations
Maintain 100% follow-up on all sold bikes
Log every interaction and activity in our CRM
Work closely with the sales team to ensure smooth hand-offs
Stay certified on Harley-Davidson models through HDU
Submit daily checklists and participate in weekly phone training What We’re Looking For
Energetic communicator who’s comfortable on the phone
CRM experience preferred (we’ll train the right candidate)
Strong attention to detail and follow-through
Call center, BDC, or sales support background is a plus
Excitement for Harley-Davidson culture and brand
Motivated self-starter who thrives in fast-paced teams Pay & Perks
Commission : Tiered plan based on appointments shown and units sold
Earning Potential : $60K–$80K+ annually for top performers
HDU training and certification opportunities
Career growth within a 7-store Harley-Davidson dealer group
Employee discounts on motorcycles, gear, and parts
Dynamic, team-oriented work culture Benefits
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Paid Holidays
Employee Discounts on Motorcycles, Parts, Accessories, and MotorClothes®
Harley-Davidson University Training and Certification
Career Advancement Opportunities within the Wise Riders Dealer Group
Team Events and a Passionate, Rider-Driven Culture Apply Now If you’re ready to grow your career, help riders chase freedom, and join the Orange County Harley-Davidson family—apply today. Powered by JazzHR
Create a job alert for this search
Bdc Representative • Irvine, CA, US
Related jobs
Business Development Representative
SwiftX Inc.Ontario, CA, US
Full-time
Quick Apply
Job Title : Business Development Representative.As a Business Development Representative at SwiftX Inc.Your focus will be on understanding customer needs, presenting our services effectively, and co...Show moreLast updated: 30+ days ago
Promoted
Sales Development Representative
GG Homes | IBuySDIrvine, CA, US
Full-time
Sales Development Representative - GG Homes | Irvine, CA.Are you a competitive, high-energy team player who thrives in a fast-paced environment? Do you love turning conversations into opportunities...Show moreLast updated: 1 day ago
Promoted
Business Development Manager
Southland IndustriesGarden Grove, CA, United States
Full-time
Assist with obtaining new work for Brandt by establishing and maintaining effective contact with new and existing accounts and potential buyers of mechanical or electrical construction services.Add...Show moreLast updated: 3 days ago
Promoted
Business Development Manager
Advantest AmericaLake Forest, CA, United States
Full-time
ATS) is looking for a Business Development Manager.This position will be responsible for working with our sales account teams to promote ATS System Level Test and Burn-in Test products and services...Show moreLast updated: 30+ days ago
Business Development Representative
Zuum Transportation IncIrvine, CA, US
Full-time
Quick Apply
Business Development Representative (Freight Brokerage) Location : .Orange County, CA (On-site) Company : Zuum Transportation Inc.
Zuum Transportation is a leading transportation technology company rev...Show moreLast updated: 18 days ago
Business Development Representative
SmartFinancialNewport Beach, CA, US
Remote
Full-time
Quick Apply
Join SmartFinancial : Empowering Insurance Agents with Cutting-Edge Technology.Welcome to SmartFinancial, where our mission is clear : to drive growth and success for insurance agencies through our i...Show moreLast updated: 30+ days ago
Business Development Representative
Phocas SoftwareCosta Mesa, CA, US
Full-time
Quick Apply
Do you excel at closing deals in a high-energy, ever-changing environment? Join us and elevate your sales career!.Get hooked on selling solutions that help companies become more efficient and make ...Show moreLast updated: 30+ days ago
Promoted
Business Development Manager
Institute of Inspection, Cleaning and Restoration CertificationHuntington Beach, CA, United States
Full-time
Join Restoration 1 of Huntington Beach as a Business Development Manager, where you'll drive growth and cultivate relationships in the restoration industry.
Be part of a dynamic team that is passion...Show moreLast updated: 3 days ago
Promoted
Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort
HiltonDana Point, CA, United States
Full-time
Waldorf Astoria Monarch Beach Resort.Transient strategy in partnership with Revenue management and Marketing.They work with their team to solicit new FIT business, while maintaining relationships w...Show moreLast updated: 30+ days ago
Promoted
Remote Sales Representative
Altig / AO Globe LifeMurrieta, California
Remote
Full-time
If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you.
A Sales Representative plays a crucial role in driving business...Show moreLast updated: 2 days ago
Promoted
Business Development Executive
Certified Waste SolutionsOrange, CA, United States
Full-time
The Business Development Executive role focuses on identifying, securing, and managing new clients for recycling and waste solutions across Los Angeles, Orange, Riverside, and San Bernardino counti...Show moreLast updated: 3 days ago
Promoted
Business Development Manager
EverLine Coatings USASanta Ana, CA, United States
Full-time
Join EverLine Coatings as a Business Development Manager and lead the charge in expanding our presence across Orange County and North San Diego County.
We're seeking a strategic, results-driven prof...Show moreLast updated: 3 days ago
Promoted
Business Development Manager
MWH ConstructorsCorona, CA, United States
Full-time
US with a rich history dating back to the 19th century.As a company committed to our team's well-being and growth, we offer a supportive work environment, opportunities for advancement, and the cha...Show moreLast updated: 30+ days ago
Promoted
Branch Manager (Business Development Focused)
First Citizens BankOntario, CA, US
Full-time
At First Citizens Bank, together we become better.We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.As a Financial Sal...Show moreLast updated: 21 days ago
Promoted
Business Development Executive
Paramount Global ServicesLa Mirada, CA, United States
Full-time
Top 100 Best Places to Work, Los Angeles Business Journal, since 2017.Responsible for launching and growing sales in a newly assigned geographic territory.
This includes identifying and pursuing new...Show moreLast updated: 3 days ago
Promoted
Manager of Business Development
Golden State Water CompanySan Dimas, CA, United States
Full-time
Golden State Water Company is one of the largest investor-owned water utilities in the United States.We deliver quality, reliable water to more than 1 million people in over 80 communities througho...Show moreLast updated: 3 days ago
Business Development Representative
Caring TransitionsOrange County, CA, US
Full-time
Quick Apply
The Business Development Rep will be responsible for contacting and establishing new referrals and qualified leads within a defined territory to meet and exceed franchise sales and revenue goals.Th...Show moreLast updated: 30+ days ago
Promoted
Seeking a great Dental Hygienist to join our team
Princess Dental StaffingSan Clemente, CA, US
Full-time
Our outstanding dental practice is seeking an exceptional Dental Hygienist for an opportunity to join our dedicated team.
Who We Are We're a warm & friendly, private, family & general dental practic...Show moreLast updated: 2 days ago