FRONT DESK AGENT

Hilton Atlanta Northeast Front Desk Agent

The Hilton Atlanta Northeast is on the hunt for a full time friendly and reliable Front Desk Agent. The starting pay range is $16.00 - $17.50 / hr plus benefits. Starting wage per hour depends on prior experience in a full service, similar sized hotel.

At Crestline we believe in offering our employees a work environment that allows for work-life balance. We offer a variety of benefits to our full-time team members. Benefits include some of the following :

• Medical, Vision, and Dental Insurance to fit the needs of our employees
• Company Match 401K, helping you to prepare for the future!
• Employee Assistance Program- Always know we are here to support you!
• Paid Leave - up to three weeks in first year
• A free meal each shift in our employee cafeteria
• Pet Insurance for our furry friends
• Team Member Travel Discounts - We all need to get away sometime
• Great Employee Events and more.

To be considered, you must be available any day of the week including weekends and holidays, as well as morning, afternoon, and evening shifts. Overnight availability is not required. Must have the ability to follow front desk procedures and create memorable hospitality experiences for our guests by being customer service focused. Must also be able to multi-task regularly and maintain a calm-warm demeanor, despite difficult situations that may arise with guests.

Overview

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations

Key Duties & Responsibilities

Education and Experience

Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.