Account Management, Director

Account Management, Director

At Clear Capital, we are redefining property valuation with data, analytics, and digital inspection solutions that modernize lending and real estate decisions. Our Sales organization is building deeper specialization to accelerate growth, strengthen customer relationships, and align tightly with Customer Success.

The Account Manager is responsible for expanding and retaining existing customer relationships. This role focuses on growing wallet share, cross-selling valuation and analytics solutions, and ensuring long-term client satisfaction and renewal.

The ideal candidate has a consultative approach, can align with client business objectives, and thrives on finding new growth opportunities within an existing book of business.

What You Will Work On

• Own a portfolio of mid-to-large lender, servicer, and fintech accounts.
• Develop and execute account plans focused on renewals, expansions, and multi-product adoption.
• Identify upsell and cross-sell opportunities across AVM, BPO, appraisal, inspection, and property data solutions.
• Serve as the primary commercial contact, maintaining regular executive and operational touchpoints.
• Partner with Customer Success to ensure seamless onboarding, adoption, and ongoing client satisfaction.
• Act as a trusted advisor by understanding customer workflows, pain points, and strategic goals.
• Negotiate renewals and expansions in partnership with Sales leadership and Legal.
• Manage pricing discussions, volume commitments, and contractual adjustments to align with customer needs and company objectives.
• Forecast renewals and expansions, delivering accurate pipeline and revenue projections.
• Work with Product and Sales Engineers to introduce new solutions to customers.
• Align with Business Development to ensure smooth transitions from new logo acquisition to long-term growth.
• Partner with Customer Success to maximize account health metrics, including usage, adoption, and satisfaction.

Who We Are Looking For

What You Can Expect

What We Value

Our story began in the mountain town of Truckee, California more than 20 years ago, when we pioneered simple, web-based valuation technology solutions for an industry that relied on paper. Today, we've grown one of the highest-coverage networks of real professionals in the county. As we continue our journey to modernize valuation we'll hold on to our promise from day one : to go wherever it leads and do whatever it takes to serve our customer with remarkable technology and uncompromising service.

Clear Capital is an equal-opportunity employer.

To all recruitment agencies : Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.