Customer Support Coordinator

VirtualVocationsDorchester, Massachusetts, United States

30+ days ago

Job type

Full-time

Job description

A company is looking for a Customer Support Coordinator to provide exceptional service to its network of insurance agents.

Key Responsibilities

Act as the main point of contact for insurance agents, addressing their inquiries regarding products and services

Facilitate the onboarding process for new agents and ensure data integrity of agent files

Educate agents on available products and assist with enrollment and service needs

Required Qualifications

Bachelor's degree or equivalent related work experience preferred

Proficient in current industry standard PC applications and systems

Strong understanding of internal products

Ability to work with minimal supervision

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Customer Coordinator • Dorchester, Massachusetts, United States

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