Manager, Leadership and Enterprise Experiences Facilitator

Leadership And Enterprise Experiences Facilitator

Capital One's Enterprise Learning & Development (L&D) organization is seeking an experienced facilitator to deliver engaging and impactful learning experiences for leaders and associates across the company. You'll play a pivotal role in ensuring our learning experiences are delivered with user and business objectives at the forefront, are highly engaging, and consistently achieve measurement impact in the growth and development of our associates. We're looking for someone who is passionate about developing leaders and associates through experiential learning facilitation. If you're energized by bringing content to life, fostering dynamic conversations, and transforming learning into tangible growth, this role is for you.

The ideal candidate is

• An Expert & Engaging Presenter : You bring a strong professional presence and exceptional communication skills to effortlessly engage groups. You expertly use questioning techniques, dynamic vocal variation, and adapt your delivery to create an immersive learning experience in any modality. Your expert content knowledge connects concepts seamlessly to real-world applications, enriching learning with relevant examples and insights (storytelling, role-plays, and real-life problem-solving).
• A Strategic & Adaptable Educator : You excel at creating and maintaining positive learning environments for all levels, fostering psychological safety where every learner feels heard and respected, even in complex situations. Your high emotional intelligence allows you to empathetically respond to learners' needs. You build rapport through active listening and validating their experiences. You proactively promote inclusivity by respecting diverse perspectives and addressing potential issues before they arise.
• A Collaborative & Growth-Oriented Teammate : Thriving in a team environment, you show keen attention to detail, proactively recommend improvements to learning designers, and quickly adapt to change. You leverage coaching, feedback, and reflective practices to foster personal and peer growth.
• An Influential & Impactful Partner : You skillfully influence leaders and partners to ensure effective adoption of learning initiatives. You partner with Lines of Business and program staff to define success metrics. Leveraging behavioral observation, rubric-based assessment, and psychometric considerations, you validate learning effectiveness. You consistently connect theoretical concepts to practical, real-world scenarios, tailoring examples to learners' specific business roles and industries.

This is a visible role with the ability to impact change across the company. To do this, you will

Here's what you need to be successful :

Basic qualifications :

Preferred qualifications :

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $126,700 - $144,600 for Learning Manager

Richmond, VA : $115,200 - $131,500 for Learning Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.