Private Client Stylist, goop Brentwood

Private Client Stylist, Goop Brentwood

Goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life.

Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores.

About The Role

As a Private Client Stylist in our flagship store, you set the standard for elevated styling and luxury client experience. You bring the goop experience to life in-store, nurture long-term client relationships, and help grow the customer base for GWYN, our in-house fashion line. Serving as the primary point of contact for styling guidance and product recommendations, you deliver a personalized, high-touch shopping experience that drives overall store sales and reflects goop's signature service. Reporting to the Store Manager and partnering closely with the Retail Area Manager, you'll lead client appointments and develop creative strategies for client growth and retention. Responsibilities include :

• Provide expert styling across goop's luxury categoriesfashion, beauty, wellness, and hometo create a seamless and elevated client experience.
• Manage client inquiries and support with product recommendations, returns, and exchanges, while actively converting walk-in traffic.
• Deliver personalized, high-touch service that builds loyalty and inspires clients to return.
• Collaborate with cross-functional teams to ensure accurate product information and resolve customer issues for a smooth shopping experience.
• Track key performance indicators (KPIs) to uphold service excellence and achieve individual sales goals that drive overall store success.
• Maintain and grow a personal client book, identifying high-potential guests and deepening engagement through thoughtful, tailored recommendations.
• Support store operations and sales as requested by Store Manager.

Qualifications & Experience

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