We've determined which skillsets are most beneficial for this role. These skills are listed first below as the Must Haves and Nice to Haves our hiring team highly prefers. Below that you'll find the standard job description for this opportunity.
Must Haves :
- HS Diploma / GED
- Ability to read and understand schematics and troubleshooting circuits
- Must have electronic or electromechanical background
- Microsoft Windows knowledge
- Can work well in a team environment
- Good communication skills
- Attention to detail (detail-oriented environment).
Nice to Haves :
AA / AS degreeJob Description :
Seeking an Engineering Technician to support hands-on maintenance and sustainment of complex systems. The Engineering Technician will provide technical support and timely resolution of defects. Provides case status updates to management and customers. Maintains and updates records in tracking databases and alerts management to emerging trends in incidents, problems, or issues.
Needs some sys admin skills - Need to be able to load configurations to the network gear and servers
Overall Summary
Provide hands-on maintenance and troubleshooting of hardware issues on computers, monitors, servers, and communication equipment (i.e., Cisco, Dell, Oracle, HP, Xerox, NetApp)Troubleshoot failures using multiple OS platforms to include Windows, Linux, and UnixMaintain an active record of troubleshooting and repairs using a ticket systemDiagnose, refurbish, and test hardware received from the field and labGather, analyze, and report failure data trends and inventory levelsInform and interact with the engineering team to recommend solutions to problemsPackage, handle, and arrange transportation for incoming and outgoing shipmentsTrack and follow-up on outstanding equipment returnsTransport / hand-carry equipment between lab, warehouse, and repair facilityPerform software builds on multiple baselines by following detailed proceduresManage and safeguard assets to include government-furnished propertyProcess new hardware by tagging and capturing asset information into a databasePerform inventories and audits of hardware and reconcile asset databasesProvide guidance to on-site technicians during quarterly preventative maintenanceDevelop test and checkout procedures for depot repairsPerform responsibilities in accordance with established proceduresWork requires independent action to resolve issuesOverall Summary
Highly developed support individual contributors.Works autonomously. May act as a mentor to lower-level peers and provide guidance on tasks.Make recommendations for solutions.Works on assignments requiring judgment and initiative.Nature of Supervision
Works autonomously.May act as a mentor to lower-level peers and provide guidance on tasks.Communication & Influence
Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement. Makes recommendations for solutions.Innovation & Complexity
Work is structured within identified boundaries and procedures.May work on assignments requiring judgment and initiative. Uses knowledge and experience to resolve issues.Organization Impact
Works to achieve operational targets within job area which has impact on the overall achievement of results for the team.Work is of larger scope, typically on less structured task-related activities requiring judgement.Education & Experience
Requires highly developed job knowledge / skills.Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary / associate's degree with a minimum of 4 years of prior related experience.Ability to read and understand schematics and troubleshooting circuitsMust have computer / technical backgroundMicrosoft Windows knowledgePlease see our website for more job openings :
