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Sr. Software Engineer (SAP BOBJ/BW Tier 2 AMS Support)
Sr. Software Engineer (SAP BOBJ/BW Tier 2 AMS Support)Vantage Point Consulting Inc. • Washington, DC, United States
Sr. Software Engineer (SAP BOBJ / BW Tier 2 AMS Support)

Sr. Software Engineer (SAP BOBJ / BW Tier 2 AMS Support)

Vantage Point Consulting Inc. • Washington, DC, United States
1 day ago
Job type
  • Full-time
Job description

JOB DESCRIPTION

We are seeking an experienced SAP BOBJ / BW professional to join our team as a Tier 2 AMS Support specialist. The ideal candidate will have a strong background in SAP BusinessObjects (BOBJ) and Business Warehouse (BW) with a focus on providing high quality support and solutions to our clients. This role requires a proactive approach to problem solving and the ability to work collaboratively within a team environment.

Responsibilities :

  • Provide Tier 2 support for SAP BOBJ and BW applications, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.
  • Analyze and troubleshoot complex technical issues related to SAP BOBJ and BW, providing effective solutions and recommendations.
  • Collaborate with cross functional teams to gather requirements, design solutions, and implement enhancements to existing systems.
  • Develop and maintain documentation for support processes, system configurations, and user guides.
  • Monitor system performance and conduct regular health checks to ensure optimal operation of SAP BOBJ and BW environments.
  • Participate in system upgrades, patches, and migrations, ensuring minimal disruption to business operations.
  • Provide training and support to end users, enhancing their understanding and utilization of SAP BOBJ and BW tools.
  • Stay updated with the latest SAP technologies and best practices to continuously improve support processes.

Mandatory Skills :

  • Proven experience with SAP BusinessObjects (BOBJ) and Business Warehouse (BW).
  • Strong analytical and problem solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience in providing technical support and troubleshooting.
  • Preferred Skills :

  • Familiarity with SAP HANA and other SAP analytics tools.
  • Experience with data modeling and ETL processes.
  • Knowledge of SQL and database management.
  • Understanding of business processes and reporting requirements.
  • Qualifications :

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 7 10 years of experience in SAP BOBJ and BW support roles.
  • Relevant SAP certifications are a plus.
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    Sr Software Engineer • Washington, DC, United States

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