Project Manager 4

Project Manager 4

Boston, MA- Hybrid (3 days onsite per week)

Duration : 10 / 27 / 2025 - 04 / 30 / 2026

Job Description Summary

Serve as an Implementation Manager for applications and technologies within Protection New Business and Underwriting. Directly support the overall Underwriting organization with a focus on our Platform Modernization. Role includes new system implementations, API implementations and Policy and Procedure implementations. Underwriting platform experience preferred. Must be able to work in a dynamic, matrixed organization, bringing together the perspectives of many and the End-to-End requirements across the customer experience for successful operations implementation.

As an Implementation Manager, you will drive transforming Processes and implementing Technology to execute on supporting our customer and employee experiences. To be successful, you will :

• Lead and manage multiple projects related to core systems and operations, from initiation through completion, ensuring they are delivered on time, within scope, and within budget.
• Single point of contact for stakeholders during the implementation process
• Coordinate with stakeholders to organize and plan successful implementation strategies and timelines.
• Offer a consultative approach while demonstrating a solid knowledge of how products rollouts and how the various workstreams impact each other.
• Deliver exceptional and timely customer service when addressing implementation questions and issues.
• Display an understanding of interdependencies / relationships with other internal partners and build cohesive partnerships with internal stakeholders.
• Identify project risks and develop mitigation strategies to ensure successful outcomes.
• Experience implementing data vendors and sources.
• Monitor and report on project progress, providing regular updates to senior management and stakeholders.
• Facilitate communication and coordination among departments to ensure smooth project execution.
• Familiarity with code deployments
• Strong documentation skills for requirements, implementation planning, status updates, management reporting and remediation options.
• Assist with testing end-to-end connectivity and useability of implemented deployments.
• Be fully committed to the organization s values of practicing positivity, being proactive & progressive, cultivating collaboration, growing & guiding, and being adaptable & resourceful.

Minimum Qualifications

Preferred Qualifications