Payment Processor

RemX is recruiting for Full time Payment Processor's for a client in Knoxville, TN.

This is a contract opportunity and 100% onsite. Contract to hire!

In this role you will be responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.

Monday to Friday, 8am to 5pm

$18 / hr

Key Responsibilities :

• Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
• Reach out to potential customers through various channels.
• Knowledgeable in our products and services.
• Ensure daily performance goals are met.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the outbound sales process.
• Ensure customer satisfaction and provide professional support.