Medicare Complaints Operations Manager

A company is looking for a Manager of Medicare Complaints Operations - Technical.

Key Responsibilities

Manage business operations and system initiatives to streamline complaint processes and maintain data integrity

Analyze trends and patterns to identify areas for improvement and drive continuous improvement initiatives

Generate and distribute reports on operational metrics to support strategic decision-making

Required Qualifications

Bachelor's Degree or equivalent experience

3+ years of experience working with Medicare or Medicare Advantage products

3+ years of experience as a Data Analyst or in a similar role

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Demonstrated success in leading or managing projects from initiation to completion