Social Work Assistant - Community, Social Services

Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center.

The Community and Social Services team is dedicated to helping patients and their families cope more effectively with the life changes and challenges associated with a hospitalization. These experienced professionals are vital components of a multidisciplinary health care team that recognizes how important it is to support hospitalization and health care treatment in a variety of ways. When a patient is hospitalized, it can impact everyone in the family, and our Community and Social Services department strives to provide comprehensive support in a caring and compassionate manner.

If you are a caring person interested in providing life-changing support services to our patients and their families, you may be the ideal candidate for our Case Management Assistant. This position provides technical and administrative support, as well as responding to inquiries from external organizations, prospective appointees, department / service practitioners and other hospital staff. We are looking for a dedicated and resourceful person with excellent customer service and communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.

Location : Kapiolani Medical Center for Women and Children

Work Schedule : Day - 8 Hours

Work Type : Full Time Regular

FTE : 1.000000

Bargaining Unit : Non-Bargaining

Exempt : No

Req ID 30602

Pay Range : 21.76 - 27.20 USD per hour

Category : Social Services

Minimum Qualifications : Associate's degree or equivalent combination of education, training, and experience. Three (3) years clerical / secretarial experience in position with extensive customer contact.

Preferred Qualifications : Ability to read, write, speak and translate one or more foreign language specific to the foreign patients. Knowledge of medical terminology.

EOE / AA / Disabled / Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Please be advised the Hawai'i Teamsters & Allied Workers, Local 996 (Teamsters) at Kapi'olani Medical Center for Women & Children is conducting a strike beginning Friday, October 17, 2025.