Client Success Associate - Disputes

Job Description

Job Description

Client Success Associate, Disputes

Discover Mintz Group

At Mintz Group, we specialize in uncovering the truth. For over 30 years, we have provided top-tier investigative services to help our clients make informed decisions, mitigate risks, and seize opportunities. Our services span executive due diligence, transaction due diligence, and litigation support for dispute resolution, conducted by a dedicated team of over 250 investigators across 12 offices worldwide.

Why Join Us?

• Global Impact : Work with a firm that conducts over 10,000 investigations annually in more than 130 countries, making a significant impact on a global scale.
• Expert Team : Join a team of professionals who are leaders in their field, bringing together diverse expertise across industries.
• Growth Opportunities : Be part of a dynamic environment that offers continuous learning and career advancement opportunities.
• Innovative Culture : Thrive in a culture that encourages innovation, excellence, and collaboration, ensuring that we stay ahead in the industry.

Be part of a firm that is dedicated to delivering factual, reliable, and actionable intelligence, contributing to the success and security of our clients.

What’s This Role About

The Client Success Associate, Disputes supports Mintz Group’s Disputes practice by providing critical administrative, coordination, and client engagement support throughout the project lifecycle. This role ensures that Disputes cases are initiated, documented, and tracked with consistency and accuracy while supporting proposals, conflict checks, and retainer processes. Working closely with case managers, legal professionals, and operations staff, the associate plays a key role in sustaining case flow, managing documentation, and facilitating communication between internal teams and clients.

Key Responsibilities

Case Opening and Documentation Management

Proposal and Retainer Management

Client Communication and Support

Cross-Team Coordination and Workflow Support

What Makes You a Great Fix

Ready to Join Us

You will thrive in this role if you enjoy working in a fast-paced, client-focused environment where accuracy, coordination, and proactive communication are key. This role combines case management, documentation, and administrative precision to support high-impact disputes and litigation matters.

This is a hybrid role , and candidates must live in or near San Francisco, Metro DC or New York City areas.

Why You’ll Love Working with Us

Our Commitments as an Employer

Mintz Group is committed to providing equal employment opportunities to all individuals. We do not discriminate against any applicant or employee based on gender, transgender status, race, color, religion, marital status, pregnancy, national or ethnic origin, ancestry, citizenship, sexual orientation, age, veteran status, genetic information, mental or physical disability (unless such disability is a bona fide occupational qualification), gender identity or expression, or any other characteristic protected by federal, state, or local law.

Our policy of equal employment opportunity applies to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training opportunities, termination, wage and salary administration, and the application of benefit plans and company policies.