Network Technician - Duluth, MN

The Main Responsibilities

• Analyzes and troubleshoots basic technical problems or issues.
• Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional / alternative service as appropriate.
• Installs, maintains / repairs, and tests residential / small business telecommunication service (POTS, Hicap circuits and DSL).
• Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations.
• Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings.
• Performs Central Office work as required to meet customer commitments.
• Connects wires and cables to terminals, and attaches / detaches various kinds of hardware to wires, cables, buildings, and poles.
• Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters).
• Performs continuity and / or conformance testing.
• Reads and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work.
• Works with telecom color-coded wires and cables.
• Able to accurately locate underground cables and to repair cut cable of all sizes.
• Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays.
• Successful completion and passage of all applicable employment assessments and interviews.
• Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and 18 months (Time in Location).

What We Look For in a Candidate

Preferred Qualifications :