Job Description
Job Description
A prominent personal injury law firm seeks a prelitigation supervisor paralegal to fill shoes of the incumbent paralegal of 20 years, who leaves in September.
This is an in-office position with the core hours of 8 : 30 a.m. – 5 : 00 p.m. It’s a salaried position with a range of $75,000 - $85,000.
Responsibilities
- Supervise a team of prelitigation paralegals and a front office receptionist
- Oversee and manage weekly demand goals, review team dashboards, evaluate data, and take appropriate action
- Oversee the settlement process to ensure all SOP is followed
- Provide timely constructive feedback, coaching, recognition, and training
- Monitor performance and promptly addresses issues
- Monitor time and attendance and process time approval transactions for hours worked and PTO requests
- Provide guidance and leadership
- Participation in supervisor and team meetings to review events, standard operating procedures, conduct supplemental training, and address team questions.
- Ensure ongoing communication between attorneys and case management staff.
- Assist in the planning and implementation of programs and procedures to meet business objectives of timeliness, quality, customer service, and legal compliance
Qualifications
Experience as a personal injury paralegal, preferably plaintiff sideExperience supervising paralegalsCollege degree and / or equivalent supervisory experience in an insurance or legal environmentProfessional written & verbal communication skillsEffective leadership, mentoring, and coaching skillsAbility to deal with conflict in a professional, objective, and respectful mannerAbility to analyze facts / data, form fair conclusions, make sound recommendations, and exercise good judgmentOrganized and able to effectively manage multiple prioritiesDetail oriented while seeing the “big picture”Automation experience : Microsoft Word, Excel, PowerPoint, Outlook, PDF, and legal software case management systemsJob Type : Full-time
Benefits :
401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offRetirement planVision insuranceWork Location : In person