Lead IT Technician
Latitude IncFrederick, MD, US1 day ago
Job type
- Full-time
Job description1–2 years of IT support / helpdesk experience, including MFA deployment at the user level Familiarity with Cisco Duo or similar MFA tools Strong customer-service and communication skills Clean driving record and dependable vehicle (required for site visits) Ability to pass a background check Grow your technical skills while working with a supportive team Hands-on experience with enterprise-grade security tools Opportunity to work directly with end users and make an immediate impact
About the Role
We're looking for a motivated Lead IT Technicianto provide on-site support for client environments across Frederick Maryland. This is a great opportunity for someone with 1–2+ years of technical support experience who's ready to take the next step while continuing to grow their skills.
What You'll Do
- Deploy, support, and troubleshoot multi-factor authentication (MFA) for end users, primarily on mobile devices
- Work with Microsoft or Cisco Duo (experience preferred) and other MFA solutions
- Provide Tier 1–2 support for laptops, tablets, and other end-user technology
What We're Looking For
Why Join Us
$20 - $24 an hour
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It Technician • Frederick, MD, US