Theatre Team Member

Role Summary

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served. Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs require. Each Team Member must be able to perform the essential job functions of these positions.

Responsibilities

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark's POS system for all transactions completed on assigned register
• Verifies tickets at podium and directs Guests to an auditorium
• Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
• Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
• Responds to phone calls and questions from Guests in a professional and quality customer service manner
• Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
• Prepares food and properly operates cooking, warming, and popping equipment
• Consistently wipes down and sanitizes Employee and Guest high-contact areas
• Complies with all local, state, and federal food safety laws
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
• Assists with all opening and closing duties as assigned by management
• Performs other work-related duties as assigned

Requirements

Physical and Environmental Requirements

Benefits Available

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

Certain benefits may vary by career category; check the specific details on our career site.

Cinemark is an Equal Opportunity Employer

Pay Range : 16.50 - 18.23

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