Box Office Coordinator is responsible for providing support to the Ticket Office Team and communicating effectively with internal and external customers.
This position will also provide superior service to customers and guests with general T-Mobile Center information (i.e., ticket purchases, upcoming events, ticket availability, event selection, and general parking information).
Essential Duties :
Assist customers with general T-Mobile Center information (e.g., event availability, pricing, seat selection and scheduling;
general parking information, etc.) in a friendly and professional manner.
- Provide support to box office management as needed including daily Reports, Maps, Price Sheets, and any other needs to Box Office staff.
- Answer general Box Office phone line and assist customers with ticket purchases using T-Mobile Center’s ticket software (AXS and Ticketmaster).
- Interact in a professional manner when dealing with staff, vendors and various internal and external customers.
- Accurately reconcile all sales and Will Call receipts.
- Distribute Will Call tickets to customers for various events.
- Other duties as assigned.
Required Qualifications (Job Knowledge, Skills, and Education) :
Preferred Qualifications :
Experience working in a venue or live entertainment.
Additional Comments :
ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.
ASM may require an employee to perform duties outside his / her normal description.
Box Office Coordinator
Provide support to box office management as needed including daily Reports, Maps, Price Sheets, and any other needs to Box Office staff. Answer general Box Office phone line and assist customers with ticket purchases using T-Mobile Center’s ticket software (AXS and Ticketmaster). Ticket Office Team ...
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