Front Desk Receptionist

Job Description

We are currently recruiting for a Veterinarian office who is looking for a Front Desk Receptionist to join their family / team! Our client is nestled in the vibrant community of St.

Petersburg, FL, is renowned for its commitment to providing exceptional care to pets and their families since 1961. Their team of compassionate veterinarians and dedicated staff members prioritize the health and happiness of our furry patients.

They believe in fostering strong relationships with their clients and delivering personalized veterinary services tailored to meet the unique needs of each pet.

Position Overview :

As the first point of contact for clients, the Veterinary Receptionist plays a pivotal role in delivering outstanding customer service and ensuring smooth front desk operations.

If you are passionate about animals and possess excellent interpersonal skills, we invite you to apply for this rewarding position.

And, if you have exceptional organizational and administrative skills, along with a passion for delivering exceptional customer support, we would love to hear from you.

CVTs looking to transition to the front desk, this is the perfect position for you!

Responsibilities :

• Warmly greet clients and visitors upon arrival, providing a welcoming atmosphere
• Schedule appointments and manage the appointment book efficiently, coordinating with veterinary staff
• Answer phone calls and emails in a timely manner, addressing client inquiries and scheduling requests
• Check-in and check-out clients and their pets, accurately recording patient information and updating files as needed
• Process payments and maintain financial records with precision and attention to detail
• Maintain the cleanliness and organization of the reception area, ensuring a professional and inviting environment
• Assist with administrative tasks such as filing, data entry, and inventory management
• Collaborate closely with veterinarians and support staff to facilitate seamless patient care and client communication
• Handle client concerns and complaints with empathy and professionalism, escalating issues when necessary

Qualifications :

• Previous experience in a front desk or customer service role is preferred
• Strong organizational skills with the ability to multitask effectively
• Excellent communication and interpersonal skills
• Proficient in using Veterinary computer software
• Ability to type accurately and efficiently
• Familiarity with veterinary receptionist or veterinary office procedures is an asset

Benefits :

• Competitive salary based on experience and qualifications
• Health insurance options available
• Paid time off and holidays

Job Type : Full-time

Pay : $18.00 - $21.00 per hour

Benefits : 401(k)

401(k)

Employee discount

Health insurance

Paid time off

Schedule : Monday to Friday

Monday to Friday

Weekends as needed

Experience :

Veterinary clinic : 1 year (Required)

Ability to Commute :

Saint Petersburg, FL 33712 (Required)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To apply please email your resume to [email protected]