Talent.com
HSPD-12 : Government Badging & Credentialing Specialist (Ogden - REF1538Q) • •

HSPD-12 : Government Badging & Credentialing Specialist (Ogden - REF1538Q) • •

CitizantOgden, UT, United States
30+ days ago
Job type
  • Full-time
Job description

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values : Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties and Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
  • Answering phone calls / email inquiries for all things related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3-4 times a month (frequency may vary depending on business needs).
  • Perform other job-related duties as assigned.
  • Education :

  • High School diploma, GED certification
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs.
  • Requires typing for most of the day.
  • Effective communication requires frequent periods of talking and listening.
  • Clearance Requirement :

  • U.S. citizenship is required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $37,500-$44,600 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Health and Welfare (H&W) benefit
  • Medical, dental, and vision insurance
  • Life and Disability Insurance
  • 401(k)
  • Generous Paid Time Off (PTO)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer : Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

    Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    Create a job alert for this search

    Credentialing Specialist • Ogden, UT, United States

    Related jobs
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionMillville, UT, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's SurrogacyMorgan, UT, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show moreLast updated: 9 days ago
    • Promoted
    Surrogates Start at $55K$75K+ with $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K$75K+ with $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's SurrogacyMorgan, UT, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show moreLast updated: 8 days ago
    • Promoted
    Senior Space Systems Engineer, Viasat Government

    Senior Space Systems Engineer, Viasat Government

    ViasatNorth Logan, UT, United States
    Full-time
    At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...Show moreLast updated: 30+ days ago
    • Promoted
    Qualified Moms Wanted : Healthy Prior Delivery + Age 21–36 (Surrogacy $50k–$100k)

    Qualified Moms Wanted : Healthy Prior Delivery + Age 21–36 (Surrogacy $50k–$100k)

    Ivy SurrogacyThatcher, UT, US
    Full-time +1
    Becoming a surrogate mother is one of the greatest gifts of life!.Ivy Surrogacy is a third-party reproductive agency for parents all over the world seeking. At Ivy Surrogacy, we genuinely believe we...Show moreLast updated: 1 day ago
    • Promoted
    Had a Healthy Pregnancy? Earn $50k–$100k as an Ivy Surrogate

    Had a Healthy Pregnancy? Earn $50k–$100k as an Ivy Surrogate

    Ivy SurrogacyMountain Green, UT, US
    Full-time +1
    Becoming a surrogate mother is one of the greatest gifts of life!.Ivy Surrogacy is a third-party reproductive agency for parents all over the world seeking. At Ivy Surrogacy, we genuinely believe we...Show moreLast updated: 1 day ago
    • Promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDMorgan, UT, US
    Full-time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show moreLast updated: 30+ days ago
    • Promoted
    ObGyn

    ObGyn

    CompHealthBrigham City, Utah, US
    Full-time
    ObGyn physician employment in Utah : This position is in northern Utah.It is the perfect home-base for some of the best outdoor recreation in the county. Come ski the greatest snow on earth or mount...Show moreLast updated: 30+ days ago
    • Promoted
    CDL-A Refrigerated Lease Purchase Driver in Howell, UT

    CDL-A Refrigerated Lease Purchase Driver in Howell, UT

    AllTruckJobsHowell, UT, US
    Full-time
    Hirschbach Motor Lines has immediate opportunities for over the road.Drivers on this fleet primarily run all 48 states.Company Drivers enjoy the following. Monthly Safety & Performance Incentive...Show moreLast updated: 30+ days ago
    • Promoted
    Earn $50,000–$100,000 as a Surrogate – Must Have Healthy Prior Delivery

    Earn $50,000–$100,000 as a Surrogate – Must Have Healthy Prior Delivery

    Ivy SurrogacyWolf Creek, UT, US
    Full-time +1
    Becoming a surrogate mother is one of the greatest gifts of life!.Ivy Surrogacy is a third-party reproductive agency for parents all over the world seeking. At Ivy Surrogacy, we genuinely believe we...Show moreLast updated: 1 day ago
    • Promoted
    Per Diem / PRN Behavioral Health Technician

    Per Diem / PRN Behavioral Health Technician

    HealthTrust Workforce Solutions LocalOgden, UT, US
    Full-time
    HealthTrust Workforce Solutions Local is seeking a per diem / prn Behavioral Health Technician for a per diem / prn job in Ogden, Utah. Job Description & Requirements.Posted rates reflects the m...Show moreLast updated: 28 days ago
    • Promoted
    Delivered One Healthy Baby? Become a Surrogate with Ivy Surrogacy

    Delivered One Healthy Baby? Become a Surrogate with Ivy Surrogacy

    Ivy SurrogacyThatcher, UT, US
    Full-time +1
    Becoming a surrogate mother is one of the greatest gifts of life!.Ivy Surrogacy is a third-party reproductive agency for parents all over the world seeking. At Ivy Surrogacy, we genuinely believe we...Show moreLast updated: 1 day ago
    • Promoted
    Surrogates Start at $55K–$75K+ — Includes $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K–$75K+ — Includes $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's SurrogacyMorgan, UT, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show moreLast updated: 9 days ago
    • Promoted
    Per Diem / PRN Behavioral Health Technician - $31 per hour

    Per Diem / PRN Behavioral Health Technician - $31 per hour

    HealthTrust Workforce Solutions LocalOgden, UT, US
    Full-time
    HealthTrust Workforce Solutions Local is seeking a per diem / prn Behavioral Health Technician for a per diem / prn job in Ogden, Utah. Job Description & Requirements.Posted rates reflects the maxim...Show moreLast updated: 15 days ago
    • Promoted
    Become a surrogate with Ivy Surrogacy to bless a family

    Become a surrogate with Ivy Surrogacy to bless a family

    Ivy SurrogacyEden, UT, US
    Full-time +1
    Becoming a surrogate mother is one of the greatest gifts of life!.Ivy Surrogacy is a third-party reproductive agency for parents all over the world seeking. At Ivy Surrogacy, we genuinely believe we...Show moreLast updated: 8 days ago
    • Promoted
    CDL-A Truck Driver - Home Weekly - Average $90,000 / Year + Benefits

    CDL-A Truck Driver - Home Weekly - Average $90,000 / Year + Benefits

    J.B. HuntMorgan, UT, US
    Full-time
    Hunt is Now Hiring Regional CDL-A Truck Drivers in Ogden, UT.Average $90,000 per Year - Get Home Weekly!.Must have a valid CDL-A license and 3 months of experience. Drivers in this position average ...Show moreLast updated: 30+ days ago
    • Promoted
    Surrogates Start at $55K-$75K+ $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K-$75K+ $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's SurrogacyMorgan, UT, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show moreLast updated: 8 days ago
    • Promoted
    Territory Manager - Ogden, UT

    Territory Manager - Ogden, UT

    Inspire Medical Systems Inc.Ogden, UT, US
    Full-time
    Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-...Show moreLast updated: 30+ days ago