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Veterinary Receptionist
Veterinary ReceptionistVeterinary Practice Partners • Chattanooga, TN, United States
Veterinary Receptionist

Veterinary Receptionist

Veterinary Practice Partners • Chattanooga, TN, United States
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Northgate Animal Hospital is hiring full-time or part-time Veterinary Receptionists to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

Our hospital is growing, and we're excited to expand our team! We're looking for a dedicated veterinary professional who's passionate about providing exceptional client and patient care. As our client base continues to grow, this is a great opportunity to join a supportive, collaborative, and thriving team environment. Bilingual candidates are strongly encouraged to apply!

What to Expect

As you join our team, expect to be supported in your work and home life with :

  • All the benefits you deserve -medical, dental, vision, and retirement for full time employees.
  • Paid time off. Take the time you need to recharge for full time employees.
  • Employee pet discount because we know your pets are family, too.
  • 401(k) with a generous company match to help you invest in your future while you care for pets today.
  • Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.

Salary : $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule : This position offers part-time and full-time hours. No weekend hours!

  • Full-Time : Four full days per week, Monday through Friday, from 7 : 00 AM to 6 : 00 PM with a one-hour lunch break.
  • Part-Time : Two or three days per week, Monday through Friday, from 7 : 00 AM to 6 : 00 PM with a one-hour lunch break.

    • Key Responsibilities :

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit / debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

    • Qualifications :

  • Previous experience as a veterinary receptionist is preferred.
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

    • About Northgate Animal Hospital

    Northgate Animal Hospital in Hixson, TN has been providing cutting edge veterinary care in Chattanooga for over two decades. We are committed to our clients and their pets! At Northgate Animal Hospital, we offer complete pet health care services to make sure your pets stay happy and healthy including physical examination, veterinary X-ray facilities, dental treatment, laser surgery procedures and diagnostic analysis. Whether you have a new puppy or kitten, or your companion is a senior pet, Northgate Animal Hospital will provide you with the latest cutting edge technologies in veterinary dentistry and medical treatment for your pets.

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    Veterinary Receptionist • Chattanooga, TN, United States