Specialist - Program Support

Job Description

Job Description

The Specialist – Program Support serves as a flexible, multi-site support role responsible for providing direct care coverage across residential programs at Friends of Youth Kirkland-based campuses. This floating position is designed to fill scheduling gaps and ensure continuity of care, safety, and service across multiple campuses.

The work schedule will vary based on program needs and will require flexibility and the ability to quickly adjust availability based on scheduling needs of the programs. This position requires adaptability, strong communication skills, and the ability to quickly integrate into different program teams. The Specialist – Program Support helps to create and maintain a safe, clean, and supportive environment for young people experiencing homelessness, ensuring a caring and non-judgmental approach across all services.

essential duties | minor and young adult shelter services

Safety and Wellbeing

• Maintain a safe living environment tailored to the needs of minors (Youth Haven) and young adults (Willows Youth Services Center (WYSC) and Bridge Pointe).
• Model and teach self-regulation techniques appropriate for each age group.
• Promote a sense of community and safety specific to youth or young adults.
• Support conflict resolution skills relevant to the age group served.
• Utilize preventative and de-escalation floor management techniques tailored to address challenging behaviors of minors and young adults.
• Monitor guest activities including laundry, shower use, and assist with conflict prevention and de-escalation.
• Facilitate walk-through and safety checks in areas internal and external to the facility.

Minor and Young Adult Engagement

Supervision and Monitoring

Communication and Record Keeping

job requirements

a.Education and Experience

b. Additional Requirements

We offer :

Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email hr@friendsofyouth.org.