Manager Product Development

Manager Product Development

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below :

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include : comprehensive medical coverage, dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing are also available. Plus, 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service), employee stock purchase plan, family support through fertility and family building benefits, adoption assistance, referral services for child, elder and pet care, home and auto repair, event planning and more. Consumer discounts through Abenity and Consumer Discounts, retirement readiness, rollover assistance services and preferred banking partnerships, education assistance, colleague recognition program, time away from work program, employee health assistance fund, and many more.

We are seeking a Manager Product Development for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

This position oversees and coordinates efforts within the Parallon HIM Technologies - Application team to implement and support custom applications that support Parallon HIM and revenue cycle objectives. This position collaborates with the development team and internal technical and business teams to ensure custom-developed applications are implemented with minimal business impact, and that issues are identified and resolved quickly and completely. This position also assesses risk of enhancements and application changes, ensuring changes are coordinated and documented according to ITG change management standards.

Major Responsibilities

• Personnel Management
• Establish and drive execution of area goals and work priorities
• Estimate required resource allocations to various efforts, and approve timesheets
• Mentor staff on growth opportunities and complete performance reviews
• Recruit and hire analysts and engineers within the functional area
• Oversee onshore and offshore contract resources
• Management of Implementation
• Coordinates with the Onshore and Offshore Application team to oversee maintenance and execution of requirement analysis, application development, testing, UAT and deployment
• Responsible for development of communication protocols related to issues and defects to end users and business partners
• Manages User Acceptance Testing (UAT) and Go-Live activities to plan and deploy new applications and all additional feature and function enhancements to the product in a coordinated fashion with business owners and other stakeholders
• Management of Product Support
• Oversee product support and customer service functions, including on-call support, to ensure high level of customer satisfaction
• Ensures compliance with enterprise change management processes and procedures delivery of quality metrics reporting to ITG leadership and business partners
• Oversee alerting and incident management processes
• Ensures high availability of applications and manage engagement with the Application Portfolio Management program
• Oversee product defect tracking and resolution to ensure optimal software quality during and after UAT
• Oversee communication to end users and business groups regarding defects, product releases, release content, etc.
• Other
• Works closely with business stakeholders, Application Developers, QA, Data and ETL Engineers, all technology solutions areas, and project managers to ensure department, business, and project goals are achieved

What Qualifications You Will Need

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Manager Product Development opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.