HR Operations - Compliance

Job Description

HR Operations - Compliance

Location : Glendale, CA (On-site)

New Office Location : Culver City, CA (January 2026)

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

As the HR Operations - Compliance , you will play a critical role in ensuring that POP MART’s employment practices align with all applicable federal, state, provincial, and local laws across our North American operations. You will coordinate compliance initiatives, conduct internal audits, assist in policy development, and support investigations to maintain our culture of fairness, transparency, and integrity.

This role will partner closely with HR Operations, Employee Relations, Legal, and cross-functional stakeholders to proactively identify risk areas, implement best practices, and ensure ongoing compliance in a fast-growing multi-state, multi-country retail environment.

What You Will Achieve

• Monitor and ensure compliance with federal, state, provincial, and local employment laws and regulations across the U.S., Canada, and Mexico.
• Conduct regular audits of HR files, onboarding documentation, timekeeping practices, and record retention procedures to ensure legal and internal policy compliance.
• Support the drafting, updating, and implementation of HR policies, employee handbooks, and compliance programs.
• Maintain required employee notices, records, and reports to meet jurisdictional requirements.
• Partner with HR and Legal teams to manage compliance inquiries, investigations, and remediation actions.
• Coordinate annual and ad-hoc compliance training for managers and employees (e.g., harassment prevention, wage & hour compliance, data privacy).
• Track regulatory updates, summarize legislative changes, and communicate their impact to HR leadership.
• Assist with the preparation of government filings and reports (e.g., EEO, OSHA, Pay Transparency, etc.).
• Maintain confidentiality and integrity when handling sensitive HR and employee relations matters.
• Support and / or complete all other compliance-related tasks and projects as assigned.

What You Will Need

What We Offer