Customer Service Specialist

Customer Service Specialist

Location : Boston, MA Company : Unilux Brand

We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional support while ensuring that our customer experience is top-notch. Your primary responsibility will be to address customer inquiries and resolve issues efficiently and effectively.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Assist customers in troubleshooting product issues and provide effective solutions.
• Process orders, returns, and exchanges in accordance with company policies.
• Maintain accurate records of customer interactions and update databases as needed.
• Provide product information and guidance to help customers make informed purchasing decisions.
• Work collaboratively with other team members to ensure a seamless customer experience.

Skills, Knowledge and Expertise

Benefits

About Hustle Notice Biz

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.