Senior Director, Digital Workplace Experience

Senior Director, Digital Workplace Experience

Responsible for leading the development and implementation of the digital workplace strategy. This strategic leadership role has a mission : to delight users, drive adoption, and create a digital environment where technology is an enabler—not a barrier—to success. It involves overseeing a budget of up to $20M and managing a team of more than 15 people and external partners.

The role focuses on enhancing employee productivity, collaboration, and user experience through the effective use of technology across on-premise, cloud, and SaaS environments. It includes designing and delivering integrated digital solutions that support a dynamic, hybrid work environment, ensuring secure, seamless, and resilient technology experiences for all employees.

Responsibilities

Technology Innovation :

• Oversee the integration and optimization of collaboration tools, endpoint management, audio video solutions, and digital assistant technologies.
• Stay ahead of emerging trends in digital employee experience, workplace automation, and AI‑driven productivity tools.

Strategic Leadership :

In‑Office / Hybrid Experience :

Strategic Communicator :

Change Management :

Cross‑Functional Collaboration :

Security & Reliability :

People Leadership :

Qualifications

Education

Knowledge, Skills, and Abilities

What This Role Delivers

This position will fundamentally transform how employees interact with technology—ensuring that every digital touchpoint enhances productivity, fosters collaboration, and empowers teammates to do their best work seamlessly and securely. The leader ensures that the workforce has the tools they need to thrive in a dynamic, hybrid work environment and partners closely with functional leaders to co‑create experience roadmaps that anticipate emerging technologies.

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