Product Manager, Fulfillment

Job Description

Job Description

About Carvana…

We've been changing the game since 2013, and we're not taking our foot off the gas now! Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings and set ambitious goals in everything we do. If you are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. At Carvana, our customers can hop online to...

• Search and browse our inventory of over 20,000 vehicles that we own and certify
• Narrow down search results using highly intelligent filtering tools / components
• View vehicle details, Carfax reports and 360 rotating studio images for every vehicle
• Secure financing in minutes using Carvana's in house service or their own bank
• Interact with GUI components to easily customize loan length, down payment and monthly payment
• Generate, upload and eSign all documents online (no ink necessary)
• Schedule front door delivery or pick up at one of our vending machines
• Trade in their existing vehicle or just sell it to Carvana (no purchase necessary)

For more on Carvana and our mission, sneak a peek and learn more about what it's like to work here from the people who already do.

This role is 100% on-site at our Tempe Town Lake HQ, Monday through Friday.

About the team and position

The Network Planning & Scheduling Product team combines Network Design, Network Planning, Order Promising, Fulfillment Scheduling, and Exception Handling tools and capabilities across Logistics and Market Operations business groups. This product space is primarily focused on two key problems : providing high fidelity and feasible delivery promises to customers, and planning, execution, and exception handling of first, middle, and last mile activities and routes.

You will work closely with various internal teams including Logistics Operations, Capacity Planning, Market Operations, Engineering, and Decision Support Sciences (DSS) to define and solve complex problems related to the overall network's ability to fulfill orders successfully. The team is currently focused on improving order promise accuracy and schedule feasibility, centralizing and automating scheduling and exception handling, and continuing to bring Transportation Management System (TMS) capabilities in-house. The ideal candidate should possess strong empathy for customers, a focus on developing scheduling and resource management services, be data-obsessed, and excited about solving recurring problems within the logistics and transportation spaces through sustainable solutions. The team supports a diverse supply of transportation partners to facilitate first, middle, and last mile moves across Carvana's network, which includes over 150 locations for reconditioning, storage, and transportation of inventory. New products developed by this team will facilitate vehicle movement, improve inventory visibility, and capture backend data to influence future network design and provide reporting metrics.

What you'll be doing

As a Product Manager within Network Planning & Scheduling, you will play a pivotal role in developing and driving the roadmap for critical fulfillment capabilities by participating end-to-end in the product lifecycle, from strategic planning and market analysis to prioritization and delivery. Your primary objective will be to continuously optimize Carvana's fulfillment operations for speed, cost, and quality by conducting scenario analysis and identifying optimization opportunities across the network.

Your key responsibilities will encompass :

What you should know

What We'll Offer In Return

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.