Remote Integrations Manager (Mulesoft)

Pay Transparency Statement :

The compensation philosophy reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.

This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.

Position Summary :

The Integrations Manager will lead a team of API and Integration developers to deliver secure and scalable integration solutions.

This role will lead the execution and ongoing support of the Data and Integration Strategy to include short-term and long-term planning, drive operational change, and deliver quality integrations that support the organization’s goals.

A successful candidate will build strong relationships across teams and business units. The Integrations Manager will manage the design, development, release, and maintenance of re-usable API’s and Integrations for business functions enterprise wide.

This individual will p romote a DevOps culture of automation and continuous improvement in the development life cycle of applications in MuleSoft and other integration middleware, while driving adoption of the API Strategy and MuleSoft Platform.

Position Responsibilities may include, but not limited to :

• Recruit, lead, train, mentor, and develop a high performing team of developers while fostering a culture of continuous improvement, collaboration, and innovation
• Partner closely with Enterprise Architecture and other integration teams to develop capability roadmaps and translate those roadmaps into engineering roadmaps, standards, processes, procedures, design patterns and blueprints, and runbooks
• Work with various department and function managers to define service levels, KPI’s, assign resources, and ensure project costs and schedules are properly estimated and controlled
• Partner with customers, colleagues, and other stakeholders to identify business and technical requirements ; design, develop, release, maintain, and support API’s, batch jobs, and other API-led methodology
• Establish and maintain effective relationships with stakeholders at all levels, particularly with corporate IT and Business Unit IT partners
• Provide technical leadership to development teams in the design, development, implementation, and production support of MuleSoft integrations at scale
• Ensure documentation, diagrams, and knowledge base articles stay current as it relates to configuration, processes, service records, and support contacts
• Ensure Disaster Recovery plans and backup / recovery procedures stay current and are followed for all on premise and off premise system and application environments
• Leverage monitoring and other analytical tools to measure security, performance and health of API’s and integrations, and drive continuous service improvement of employees, processes, and technologies
• Provide capacity planning, trend analysis, and resource utilization reporting to manage and improve system and application performance and prevent issues
• Work closely with Information Security and other integration teams to ensure overall security of systems and applications through support and governance of the defined processes, procedures, and standards, including patching and vulnerability remediation
• Other projects or duties as assigned

Required Skills and Experience :

• Bachelor's degree in a technology discipline, such as Information Technology, Engineering, or Computer Science and 6+ years of experience working with software development with 3+ years of people leadership experience, OR High School Diploma and 9+ years of the above stated experience AND 4+ years of people leadership experience.
• Strong leadership skills with ability to lead dynamically and energize multi-disciplined work teams to learn and apply new skills / techniques to respond to business needs
• Experience with Service Oriented Architecture and RESTful Architecture, Microservices Architecture, and web services
• Ability to define MuleSoft Architecture, Design, and Development best practices
• Experience working and managing the MuleSoft platform including MuleSoft ESB, Anypoint Studio, Cloudhub, and RAML
• Experience with MuleSoft Enterprise Security (policies, roles, etc.) and API Security (authentication, authorization, etc.)
• Experience with the development and management of MuleSoft API life cycle
• Proficiency with the Software Development Life Cycle (SDLC) and Agile methodologies
• Strong technical support, problem solving, analytical, and critical thinking skills
• Ability to participate in an on-call rotation to provide operational support off hours and as required in a 24 / 7 environment
• Possess excellent communication skills, both written and verbal, and with the ability to communicate effectively with all levels of an organization
• Ability to lead and collaborate effectively across teams in a high performing and matrixed team environment
• Deliver solutions to standards and architectures required to achieve resiliency, security, and scalability through automation
• Ability to help teams navigate ambiguity, change, and competing priorities to drive results in a collaborative and efficient manner without sacrificing quality or deviating from standards and procedures
• Occasional travel within continental U.S. as needed, up to 5%
• This position must pass a post-offer background and drug test

Preferred Skills and Experience :

• MuleSoft Certifications
• Hands on experience with developing API’s and / or MuleSoft Integrations
• Hands on experience with MuleSoft administration, configuration, tuning, and API Management
• SharePoint and O365 experience
• Proficiency or working knowledge of Cyber Security frameworks and methodology such as CIS Benchmarks and / or NIST

Physical Demands and Work Environment :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.

Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.