Technical Support SpecialistWeber State University Department of Automotive Technology • Ogden, UT, US
Technical Support Specialist
Weber State University Department of Automotive Technology • Ogden, UT, US
2 days ago
Job type
- Part-time
Job descriptionHigh School diploma or equivalent. Strong communication skills and a customer-service orientation. Basic knowledge of computer hardware, operating systems, and network concepts. Preferred : Past customer service experience and computer troubleshooting skills. Hourly rate of $14.75 with a $0.25 / hr raise after initial training. Flexible work schedule around core hours (8 : 00 AM – 6 : 00 PM, M-F). Part-time schedule, 20-28 hours per week, 12 months per year. Opportunity to gain experience in higher education technology infrastructure.
Technical Support Specialist – Position Overview
Weber State University – Department of Automotive Technology seeks a part-time Technical Support Specialist to provide desktop support, system monitoring, and technical troubleshooting for faculty and staff.
Responsibilities
- Deliver desktop and peripheral support for faculty, staff, and students.
- Monitor and maintain system performance, including troubleshooting hardware, software, and network issues.
- Assist with user account creation, password resets, and software installation.
- Document support requests and maintain accurate records in the ticketing system.
- Collaborate with the Information Technology team to improve technical support processes.
Qualifications
Benefits
Application Process
To apply, complete the online application, attach a resume, and provide the names and contact information for three references. An optional cover letter is welcome. Applications will be screened immediately. The position closes on 11 03 2025.
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Technical Support Specialist • Ogden, UT, US
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