Regional General Manager

Regional General Manager – Multifamily Operations Location :

• Stamford, CT – with travel to residential locations as needed (Stamford / Norwalk) Company : Building and Land Technology (BLT) About Us Building and Land Technology (BLT) is a vertically integrated real estate development, investment, and property management firm with a dynamic portfolio of multifamily, office, retail, and hospitality properties.
• We are known for our commitment to excellence, innovation, and a collaborative, team-first culture.
• We are seeking an experienced Regional General Manager to lead the operations of our growing multifamily portfolio.
• This is an exciting opportunity for a strategic and people-focused leader who thrives in a fast-paced environment and enjoys shaping high-performance teams and exceptional resident experiences.
• Key Responsibilities of the Regional General Manager Leadership & Team Development Recruit, hire, train, and mentor high-performing property management and maintenance teams.
• Provide timely feedback, coaching, and conduct performance reviews for direct reports; oversee reviews for on-site personnel.
• Promote a collaborative, results-driven culture with strong accountability.
• Foster teamwork and mutual respect across all levels of the organization.
• Operational Oversight Oversee day-to-day operations across a portfolio of residential communities.
• Ensure compliance with company policies, safety protocols, fair housing regulations, and local laws.
• Conduct regular property inspections to ensure brand and quality standards are met.
• Manage vendor relationships and oversee quality of services provided.
• Financial Performance Establish annual operating budgets and oversee financial performance, including variance reporting.
• Drive achievement of NOI and P&L objectives across the portfolio.
• Monitor rent collections, leasing performance, occupancy trends, and expenses.
• Leverage data to proactively identify areas for improvement and cost control.
• Marketing & Lease-Ups Partner with marketing to develop and execute annual marketing plans and budgets.
• Assist in marketing efforts, startup marketing plans, and outreach for new developments and lease-ups.
• Supervise planning and execution of resident and promotional events.
• Analyze traffic, leasing, and retention metrics; recommend and implement strategies to boost performance.
• Maintain thorough market knowledge and complete weekly competitive surveys.
• Resident Experience Lead property teams in delivering top-tier customer service and maintaining high resident satisfaction.
• Address and resolve escalated resident issues; implement service enhancements as needed.
• Establish a strong and visible presence within the communities.
• Technology & Reporting Utilize AppFolio and other technology platforms to manage leasing, financials, maintenance, and reporting.
• Assist with the creation and distribution of reporting for executive leadership.

Qualifications of the Regional General Manager :

Benefits Provided to the position of Regional General Manager Medical Insurance Dental Insurance Vision Plan 401k Plan Life Insurance Paid Vacation Paid Sick Leave Paid Holidays Tuition Reimbursement Program Housing Discount at BLT Properties Equal Opportunity Employer Statement :