Job Overview
To maximize revenue, profit, and market share associated with rooms and function space for each property. Manages the processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. With hotel's leadership, determines and manages hotels sales strategy and pricing for transient, group, and catering. Identifies future market and hotel opportunities and effectively communicates through the organization.
Responsibilities
Monitors and analyzes demand patterns so that strategic daily selling strategies can be implemented to consistently drive REVPAR.
Constant monitoring of competition to make proper recommendations for system settings and rate placement for each hotel.
Travel to Sage properties to evaluate the front office operation and staff.
Develop a program and provide training to all reservations, guest service agents, and front office staff so they can properly up sell and negotiate. Ensure appropriate reservation sales training is being conducted with property Front Office and Reservation Sales staffs.
Evaluates rate management capabilities and knowledge. Develop a learning plan that will help train the GM on day to day tasks that will help them become knowledgeable with their markets and understand when to make / recommend changes in their settings and rates.
Monitor daily flash reports and make recommendations and provide support to the staff as necessary.
Create and analyze competitive hotel information to assist in proper decision making.
Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
Ensure updated information exists in all channels, i.e. Reservation systems, internet, GDS, etc
Identifying revenue problems and opportunities with sufficient lead time to positively impact revenues. Consistently taking a strategic approach for each hotel, finding new ways to effectively generate revenues.
Deals effectively with people, fostering teamwork, and leading by example.
Ensure a strategic mix of business and pricing strategies are set for each hotel based on market conditions to maximize revenue and profitability.
Continuous analysis of competitive sets, price positioning, seasonality and mix.
Use all Yield Management tools available to maximize efforts
Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
Develop Business and Marketing Plans.
Teach and coach company managers to strive for revenue forecasts to be accurate within 5%.
Continually seeks improvement in revenue management practices.
Provide Displacement Analysis solutions as needed.
Leads the annual Request for Proposal (RFP) process
Qualifications
Education / Formal Training
Four year degree preferred.
Experience
A minimum of two years' experience and proven revenue management or reservations experience. Multi-property experience strongly preferred.
Knowledge / Skills
Excellent knowledge of transient, group, and catering customer segments.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Excellent understanding of total hotel revenue management concepts, processes, and systems.
Understands both Brand strategies and cultures and Independent Hotel positioning.
Knowledge of advanced revenue management techniques.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environment
Prolonged sitting throughout entire shift at computerized workstation in office environment. Office environment 90%, Hotel environment 10%
Benefits
Unlimited paid time offMedical, dental, & vision insuranceEligible to participate in the Company's 401(k) program with employer matchingHealth savings and flexible spending accountsBasic Life and AD&D insuranceCompany-paid short-term disabilityPaid FMLA leave for up to a period of 12 weeksEmployee Assistance ProgramGreat discounts on Hotels, Restaurants, and much more.Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.
Salary
USD $75,000.00 - USD $80,000.00 / Yr.
Revenue Manager • Denver, CO, US