POS Portal : Payments & POS Technical Sales Engineer

Overview

We are seeking a Payments and POS Technical Sales Engineer to serve as a strategic solutions architect for our enterprise partners, including software developers, unified commerce platforms, banks, acquirers, and payment processors. This role is responsible for gathering partner requirements, translating them into executable business models, and developing Standard Operating Procedures (SOPs) that align with ScanSource's operational, IT, and financial capabilities.

The Technical Sales Engineer works cross-functionally with Operations, IT, Finance, and Account Management to ensure every partnership is structured for scalability, profitability, and long-term success. From presales discovery to partner onboarding and ramp-to-volume, this role plays a critical part in ensuring new partnerships launch smoothly and deliver measurable outcomes.

Why This Role Matters

The Payments and POS Technical Sales Engineer is a critical connector between sales and execution. This role ensures that partner requirements are not only captured but also operationalized into models that are executable, scalable, and profitable. If you are a systems thinker, strong communicator, and trusted advisor who thrives at the intersection of technology and operations, this is your opportunity to make an impact at the center of ScanSource's growth strategy.

Key Responsibilities

• Lead technical discovery sessions with prospective partners to capture requirements around fulfillment, compliance, and operational workflows.
• Translate client requirements into SOPs and workflow documentation covering inbound receiving, staging / provisioning, kitting, deployment, and reverse logistics.
• Work cross-functionally with Operations, IT, and Finance to align partner solutions with system capabilities, cost structures, and scalability.
• Build internal consensus on proposed business models before commitments are made.
• Support Account Management teams during onboarding and implementation, ensuring smooth handoff from presales into execution.
• Partner side-by-side with Account Management as clients ramp to full-volume operations, addressing scaling challenges and validating workflows.
• Contribute to RFP / RFI responses, proposals, and pricing models by incorporating technical and operational workflows.
• Provide structured feedback to internal stakeholders on system or process enhancements required to meet client needs.

Qualifications

Ideal Candidate Attributes

Compensation Range : $100,000 - $145,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills / achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical / dental / vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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