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Collections Specialist
Collections SpecialistAPS • Birmingham, AL, US
Collections Specialist

Collections Specialist

APS • Birmingham, AL, US
2 days ago
Job type
  • Full-time
Job description

Collections Specialist

Automation Personnel Services is seeking a motivated Collections Specialist at our corporate headquarters in Birmingham, Alabama. In this role, you will work closely with customers, branch managers, and the accounting team to ensure timely payment of accounts while maintaining positive client relationships.

Collections Specialist Duties & Responsibilities

  • Contact customers regarding past due accounts through phone, email, and written correspondence.
  • Negotiate and arrange payment plans as needed.
  • Monitor accounts receivable aging and follow up on delinquent accounts.
  • Record and track collection activity in company systems.
  • Research and resolve payment discrepancies.
  • Collaborate with branch managers and sales staff to address customer issues affecting payment.
  • Prepare collection reports for management.
  • Recommend accounts for escalation to management or outside collection agencies when necessary.
  • Ensure compliance with state and federal collection laws and company policies.
  • Perform other related tasks as required by Automation.

Collections Specialist Requirements and Qualifications

  • Associates or Bachelors degree in Business, Accounting, Finance, or related field preferred (or equivalent work experience).
  • 2+ years of experience in collections, accounts receivable, or a credit-related role.
  • Strong communication and negotiation skills.
  • Proficient in Microsoft Office (Excel, Word, Outlook) and database systems.
  • Detail-oriented with excellent organizational skills.
  • Knowledge of state and federal collection regulations.
  • Ability to work independently while maintaining strong teamwork.
  • Analytical problem-solving skills with ability to handle difficult conversations professionally.
  • Strong customer service orientation.

    • Benefits

  • 401(k) retirement plan, 25% Company Match
  • Health, dental, and vision coverage
  • Paid vacation time
  • Ancillary Benefits Accident, Critical Illness
  • Generous PTO & paid holidays
  • Short-term and Long-term Disability coverage
  • Telemedicine services

    • To Apply

    Click "Apply Now" or send your resume and cover letter to Sbankston@apstemps.com

    About Automation Personnel Services

    Founded in 1990, Automation Personnel Services has 30 years of experience placing talented and energetic individuals in well-paying, fulfilling jobs. Let us help you find the right job for you one that meets your experience, skillset, and personal goals.

  • 10-time consecutive winner of the ClearlyRated Best of Staffing Client Award (2016-2025).
  • Winner of the ClearlyRated Best of Staffing Talent Award (2019-2025).
  • Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
  • Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
  • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

    • Equal Opportunity Employer

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    Collection Specialist • Birmingham, AL, US