Hotel Front Desk Auditor - Night Shift Clerk

Home 2 Suites Layton in Utah is looking to hire a full-time Hotel Front Desk Auditor - Night Shift Clerk to provide our guests with outstanding customer service. Are you highly organized and attentive to detail? Do you want the opportunity to learn valuable skills in the hospitality industry? Would you like to join a well-established hotel that offers great job security ? If so, please read on!

This entry-level customer service position with our hospitality team earns a competitive wage of $15 / hour. We provide fantastic benefits, including great Hilton travel discounts, health, dental, insurance, paid vacation, and a 401(k). If this sounds like the right full- or part-time entry-level opportunity for you, apply today to join our hospitality team!

HOME 2 SUITES LAYTON

Located near the Layton Hills Mall and the Davis Conference Center, we provide exceptionally modern and comfy suites. Our guests enjoy a free hot breakfast, free wifi, and an in-suite kitchen. We offer a remarkable experience for all who come and visit!

Our amazing team members are passionate about providing extraordinary hospitality. We love to show our appreciation with a fabulous work environment, excellent hotel discounts, and competitive compensation!

A DAY IN THE LIFE OF A HOTEL FRONT DESK AUDITOR - NIGHT SHIFT CLERK

As a Hotel Front Desk Auditor - Night Shift Clerk, you play an essential role in keeping our guest operations running smoothly. You register guests and assign rooms, accommodating any special requests when possible. When guests are ready to check out, you make the process as quick and efficient as you can. You also assist with pre-registration and block any reservations when necessary. By closely following established procedures, you stay compliant with unit cash handling as well as credit and check cashing policies.

In addition, you keep our front desk area clean and presentable for guests. If a guest comes to you with a complaint or concern, you work quickly to provide prompt resolutions. You audit guest accounts to ensure room rates and market codes are correct. At times, you also audit group accounts to ensure postings are in accordance with sales contracts. You post room rates and taxes to all accounts as well as run necessary computer reports to successfully complete accounting documents. You're quick to accomplish any task that comes your way, and it brings you great fulfillment to know your hard work in this entry-level customer service job keeps our hotel running at optimal levels!

QUALIFICATIONS FOR A HOTEL FRONT DESK AUDITOR - NIGHT SHIFT CLERK

• Ability to stand or walk for prolonged periods of time
• Excellent customer service skills

This is an entry-level job : we will train the right person!

Computer skills would be a plus but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Are you able to keep a smile on your face and provide a pleasant experience for guests? Can you effectively prioritize tasks while demonstrating good time management? Do you work well both independently and as part of a team? Can you quickly learn new skills and technologies? If yes, you might just be perfect for this full-time entry-level customer service position with our hospitality team!

WORK SCHEDULE

This full-time entry-level customer service position typically works 11 PM to 7 AM. We are open 7 days a week!

ARE YOU READY TO JOIN OUR HOSPITALITY TEAM?

If you feel that you would be right for this full-time job with our hotel, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location : 84041

Job Posted by ApplicantPro