Job Summary :
Focus on targeting, engaging, and nurturing business within the group market segment. Prioritize efforts towards boosting mid-week room night bookings and revenue, alongside securing revenue from group-related meetings and food & beverage services.
Skills Required :
- Excellent communication skills, both verbal and written
- Familiarity with all resort departments
- Proficiency in conveying customer needs and resolving complaints autonomously
- Capability to set, track, and achieve goals
- Aptitude for identifying and cultivating accounts
- Ability to work independently with minimal supervision
- Competency in computer programs such as accounting software, Microsoft Word, Excel, Opera, and Delphi
- Strong mathematical and budget analysis skills
- Perform tasks with precision, speed, and accuracy
- Prioritize, organize, and follow up on tasks effectively
- Clear thinking and problem-solving with good judgment
- Adherence to instructions
- Understanding of guest service requirements
- Team player with the ability to collaborate effectively
- Uphold confidentiality of guest and hotel data
- Exceptional written and verbal communication abilities
- Outstanding interpersonal skills for community representation
- Effective prioritization and organization of work assignments
- Attention to detail
- Ability to meet deadlines
- Proficiency in revenue and yield management
- Business acumen
Qualifications :
- Bachelor’s Degree or equivalent combination of international degree in Hotel Management or Marketing, along with progressive work experience
- Language proficiency in English; fluency in other languages preferred
Experience :
- Minimum of 5 years of hotel sales experience, preferably in luxury brands
- Experience in the hospitality industry is advantageous
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