Customer Support

As a Sales Administration Officer, you are responsible for the operational follow-up of offers, orders and contracts, as well as for all communications with the customer. You ensure that you participate in the continuous improvement of the various processes.

Your responsibilities

• Enter and follow up on orders;
• Distribute price quotations and order confirmations;
• Participate in the drafting and follow-up of customer contracts;
• Write, distribute and follow up on responses to public contracts;
• Coordinate all communications to the customer;
• Determine and communicate delivery times based on analysis and inventory tracking;
• Identify customer needs and participate in the creation of forecasts;
• Coordinate with the Customer Support department for the planning of interventions;
• Coordinate with the Mechanic Production department for production planning;
• Coordinate with the Shipping team for consumable shipment planning;
• Ensure and guarantee customer satisfaction;
• Participate in the optimization of the different processes and procedures;
• Ensure the update of data in the ERP and participate in its evolution / improvement ;

Your profile

About the opportunity

Do you want to become a major player in the global fight against cancer?

At Trasis, we give you the opportunity to work with cutting-edge technologies and to contribute to the improvement of cancer diagnosis and therapy techniques. Through your actions, you will have the opportunity to have a positive impact on the services provided to users and patients.

The opportunity to participate in building and improving processes in a growing company.

We offer a young and friendly work atmosphere, a flexible and dynamic environment.

An attractive and flexible salary according to your experience and performance, with extra-legal benefits.

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