Clinical Practice Assistant - Front Desk

Join Our Urgent Care Team

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Join our urgent care team at Chestnut Hill Square Plaza! We are currently seeking a dynamic and compassionate team member to join our growing practice located in the vibrant Chestnut Hill Square Plaza. Our clinic is in a prime street-level storefront location at 200 Chestnut Hill Square, conveniently situated near SoulCycle. The complex offers a range of great amenities, including Wegmans, popular eateries, and free parkingboth in a covered garage and open lot. Our modern, well-equipped clinic features :

• Modest-sized exam rooms for personalized care
• On-site full imaging and laboratory services
• Comprehensive care for patients ages 2 through geriatrics

We are open 7 days a week from 9 : 00 AM to 7 : 00 PM, and closed on major holidays.

Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers.

If you're passionate about delivering high-quality care and thrive in a collaborative, fast-paced environment, we'd love to hear from you. Come be part of a supportive and forward-thinking healthcare team in a fantastic location!

Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers.

Job Description

Essential Responsibilities :

Required Qualifications :

Preferred Qualifications :

Competencies :

Written Communications : Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications : Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge : Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work : Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service : Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies : Employees in this job must be competent to provide patient care to the following age groups : Young adult : 16-30 years, Middle Age : 30 - 60 years, Elderly : 60 -.

Physical Nature of the Job : Heavy work : Exerting up to 100 pounds of force occasionally and / or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and / or moving.

Pay Range : $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled