Service Manager

HVAC Service Manager

At Charlotte Heating & Air, we have been in business for over 2 decades, providing the highest quality HVAC products for our clients. We treat our employees as family to ensure that they have successful careers to build their lives on. Each employee enjoys the quality involvement of management, financial advice, and the supportive environment we provide for our employees. Our concept is to provide efficient and quality work in all areas of HVAC service. From our 24-hour emergency service department to the installation of new equipment, we cover all expectations that heating and air require while staying up to date on all code requirements. We are looking for an HVAC Service Manager to join our team! This department needs someone with strong leadership skills, self-motivated and a great problem solver. Are you looking to take your career to the next level with a great company? Apply today!

Position Summary : To manage the service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. Responsible for making sure that all service techs are properly trained. The Service Manager is expected to handle all aspects of the service department and to ensure its continued profitability and growth.

Pay : $80-130k - base salary plus commission and bonuses

Work Hours : Mon- Fri 7 : 00 a.m. to 4 p.m. Schedule may vary. Some weekend work as needed.

Benefits : Health Savings Account, Paid Time Off, 401k with company match, Company Vehicle, Uniforms, Free Financial Advice / Services, Year-round Employment, and a Great Company Culture.

Required Qualifications :

• Valid driver's license and insurable driving record
• 7+ years experience in the HVAC field - both service and install preferred
• Able to communicate clearly in English both verbally and in writing
• Management experience in a trade industry. HVAC preferred
• Exceptional communication and customer service skills
• Familiarity will all applicable codes preferred
• Ability to read business reports and translate information into actionable items
• Strong leadership and training abilities
• Proficient in Microsoft Office products