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Senior Manager - HR Field Operations - Lifestyle (Austin)

Senior Manager - HR Field Operations - Lifestyle (Austin)

Illinois StaffingAustin, TX, US
7 days ago
Job type
  • Full-time
Job description

Senior Manager, HR Field Operations

At Hyatt, our ambition is bold : to be the most responsive, most innovative, and best-performing company in hospitality. Within that vision, The Lifestyle Group stands apartanchored in design that resonates, cultural relevance that inspires, and guest experiences that cannot be found anywhere else. We are looking for a passionate Senior Manager, HR Field Operations, to join our Americas Human Resources team, based at our Austin Lifestyle Creative Hub. In this role, you will be more than an HR partneryou will be an architect of culture, supporting leaders and teams across our Lifestyle portfolio to deliver on our promise of distinctive, high-performing hospitality.

The Lifestyle Group is more than a collection of hotelsit's a movement within hospitality. We are building an organization that is more agile, more accountable, and more inspiring, anchored by our commitment to colleagues, guests, and owners alike. Here, you'll help write the next chapter of hospitalityone defined by cultural relevance, brand integrity, and transformative experiences. In this role, it is not just about HR operationsit's about activating brand through people. You will serve as a strategic partner to Field Operations and property HR leaders, ensuring that each hotel's culture is not only rooted in care but also distinctly aligned with its brand DNA. You'll be part of a team that is passionate about diversity, equity, and inclusion, and is committed to nurturing curiosity and new skills.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important : People. We turn trips into journeys, encounters into experiences, and jobs into careers.

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

What sets us apart is our purposeto care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits, which include :

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

In this role, you'll collaborate closely with The Lifestyle Group (TLG) leadership, VPs and AVPs of Field Operations, and colleagues across the Americas HR and Operations teams. Together, you'll shape an environment where our teams feel empowered, inspired, and connectedso they can deliver the experiences that define Lifestyle and drive exceptional results for our owners. You will help strengthen performance, foster accountability, and nurture cultures that elevate both colleague and guest experiences. The work will be bold yet practical helping simply how we do things, strengthen alignment, and elevating results. In this position, you will infuse creativity and collaboration from our NYC & Austin hubs into HR strategies that unlock growth, innovation, and belonging for our colleagues as well as execute initiatives that drive outcomes and enrich the daily lives of our teams. If you're ready to bring vision, clarity, and confidence to HR leadershipand to shape the future of Lifestyle with usthis is your opportunity.

Key responsibilities include :

  • Brand-driven people strategy
  • Culture as a differentiator
  • Compliance & accountability
  • Strategic alignment
  • Data-driven insights
  • Colleague advocacy & resolution
  • Talent development
  • GM performance & growth
  • Market & legislative partnership
  • Shepherding strategic people initiatives
  • Operational excellence
  • Qualifications :

    Experience required :

  • 10 years of progressive experience in Human Resources, with at least 2 years in a senior leadership role and a demonstrated track record of success and ideally in hospitality, lifestyle, or brand-led environments.
  • A people-first leader who sees culture as a competitive advantage and believes the best results come from inspired teams.
  • Someone energized by times of change, viewing them as opportunities to simplify, strengthen, and elevate how we work together.
  • A connector who thrives in collaborative, creative environments and builds trust with leaders and colleagues at every level.
  • Passionate about hospitality, lifestyle, and shaping experiences that are both distinctive and deeply human.
  • Experience leading sensitive investigations and resolving complex colleague issues.
  • Deep understanding of HR compliance, employee relations, and organizational development.
  • Well-developed business and financial acumen with the ability to create and execute strategy to drive results.
  • Strong interpersonal and cross-cultural communication skills.
  • Bilingual fluency in English and Spanish (spoken and written).
  • Understanding of Latin American cultural norms.
  • Confident, composed and persuasive executive presence with the ability to influence key stakeholders.
  • Proven cultural and change management experience.
  • Proficiency with Microsoft Office.
  • Familiarity with HR operating systems (e.g., EIS, UKG / Kronos / Dimensions, Taleo).
  • Ability to travel as required.
  • Experience preferred :

  • Bachelor's degree in Human Resources, Hospitality, or a related field.
  • SHRM-SCP or other professional HR certification.
  • Experience with a variety of property sizes and types.
  • Experience working in LAC.
  • Multi-property experience.
  • We welcome you : Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $108,800 to $145,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate / salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the minimum local wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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