Business Analyst II - Product Analytics

Who we are : Want to make an impact? Join our pack and come work (and play!) with us.We believe everyone deserves the unconditional love of a pet and at Rover, our mission is to make it easier to experience that love.

Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe.

We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations.

We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.

We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones and we wouldn’t have it any other way.

Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people and that starts with our employees.

Who we are : connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care.

Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

Our global headquarters are in Seattle, Washington in the United States, working closely with our teams in Spokane, London, and Barcelona.

We have a track record of being recognized as a great place to work, having been named among Seattle's 'Best Places to Work' in Seattle Business Magazine and the Puget Sound Business Journal for three years running.

We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. Our pioneering approach to people and pups alike landed us on the list of GeekWire’s Next Tech Titan in 2019 and the World's Most Innovative Companies in 2018 by Fast Company.

Needless to say (but we're going to say it anyway) we love dogs, and we wouldn't dream of going to work without them by our sides.

Who We're Looking For :

• As a Business Analyst on the Product Analytics team you will be a partner to Rover’s product teams and you will help to ensure that the business is making data-driven decisions during all aspects of the product life cycle from early-stage return on investment modeling all the way to designing, executing and analyzing product feature experiments that drive value in Rover's marketplace.
• As a Product Analyst, you are also a steward of our marketplace performance. You will work with the team to narrate and analyze our marketplace.

You are encouraged to identify positive and negative changes in our marketplace while also working with the team to hypothesize and identify the underlying root cause of fluctuations in our metrics.

Presenting the trends and the overarching narratives of marketplace performance to the broader organization is encouraged.

If there are clear actions that need to be taken to improve marketplace performance a product analyst is empowered and supported in the effort to ensure the right people are in the room to find the right solution.

At the end of the day, they are passionate about metrics and the performance of the business!

Your Responsibilities :

• Partner with the product and design teams to help solve customer problems by supporting a hypothesis and data driven organization.
• Regularly present to senior leadership and the product organization on the trends and insights into the changes in the business.

This includes the decomposition of the drivers of those changes and recommendations on actions to improve marketplace performance.

Support Rover’s experimentation process and rhythms. Continue to improve the organization’s decision making & product return on investment framework based on methodical testing combined with both quantitative and qualitative measures of customer success.

Your Qualifications :

• 3+ years business experience in Analytics.
• Background in data-informed decision-making and partnering with multi-functional teams.
• Intermediate SQL and data visualization tool experience ( Periscope, Looker, Mode, Tableau, etc.)
• Experience working side-by-side with coordinated teams of developers,

Nice to Have :

• Experience in a two-sided marketplace.
• Familiarity with Python, R, or a similar computational language.
• An understanding of statistics or an ability to learn.
• Experience in split testing and experimentation design.

Benefits of Working at Rover :

• Competitive compensation
• 401k
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
• Regular team activities performed in-person and virtually

Compensation :

• In the greater Seattle area the first year salary range is $83,931 - $108,167. Additionally, Rover offers benefits to full-time employees.
• The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.

Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees.

We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential.

We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.

We are committedto work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please to request accommodation.