Front of House Team Member (Oscar's) [Full-Time]

Front of House Team Member (Oscar's) Full-Time

Company Okells Location Douglas Job Type Permanent / Full Time Salary National Minimum Wage Expiry Fri, Mar 11, 2022 Main Responsibilities

Deliver excellent customer service, at all times.

Serve and present beverages, quickly and efficiently by meeting our standards.

Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times.

Keep up to date with current promotions and new products.

Make customers aware of our great food and drink range.

Speak to customers to ensure that they are satisfied with their meals.

Maintain personal knowledge by completing in-house training.

Always adhere to all company policies and procedures and licensing laws.

Be involved and contribute at team meetings.

Carry out instructions given by the management team and head office.

Person Specification

Be friendly, sociable and welcoming to our customers in order to create a great atmosphere.

Remain calm, patient and polite.

Be helpful and go out of your way to help our customers.

Be able to work unsupervised in a busy environment.

Be able to prioritise duties.

Personal Integrity

Be honest and reliable.

Be trustworthy and respectful.

Be immaculately dressed.

Maintain excellent time-keeping and attendance.

Be professional at all times.

Team Work

Always be a good team player.

Build and maintain good relationships with all team members.

Work together with the team to ensure that the pub is the best it can be.

Be willing to take on jobs to balance the team workload.