Residential Service Technician

Job Description

Job Description

At Plumbing Connection, we're not just fixing plumbing - we're raising the standard. We're looking for a Residential Service Expert who's ready to take ownership of their craft, share their knowledge, and deliver top-notch service every time they step on a job. We believe your skills are worth more - our tiered pay model ensures you're rewarded for what you bring to the table.

This role is hands-on, high-impact , and built for someone who loves solving problems, educating clients, and mentoring the next generation of plumbers - without getting bogged down in management.

Your Core Responsibilities

Service Excellence :

Tackle a wide variety of residential plumbing challenges - from everyday service calls to more complex diagnostic work - with skill, confidence, and pride.

Problem Solving :

Handle advanced troubleshooting and repairs. If it's tricky, messy, or requires thinking outside the box - you're the one we trust to get it done right.

️‍ Apprentice Mentorship :

Lead by example. Offer guidance and on-the-job training to apprentices, helping them sharpen their technical skills and professional habits.

Quality Workmanship :

Deliver clean, code-compliant work every time - no shortcuts, no excuses.

Continuous Learning :

Stay sharp by keeping up with the latest plumbing technologies, tools, and best practices. You bring fresh ideas back to the team.

Emergency Response :

Step up when customers need urgent help. Calm under pressure, quick to act, and focused on safe, effective solutions.

Clear Documentation :

Complete accurate service tickets, time logs, and photo / video reports.

Inventory Awareness :

Keep your truck organized and stocked - ready to handle whatever the next job throws at you.

Client Connection :

Educate homeowners about their systems, explain repairs clearly, and offer preventive maintenance tips.

Benefits Package (Eligible after 90 Days)

• $250 / month Medical & Dental Insurance Allowance
• 9 Paid Holidays
• PTO Accrual starting at 1 week
• Take-Home Plumbing Van
• Company-Provided Uniforms
• Monday–Friday Work Schedule (limited emergency on-call)
• Job Stability with Year-Round Work
• Variety of Work to Keep Skills Sharp
• Skill Development & Career Advancement
• Supportive Team Environment
• Independent Work with Job Satisfaction

What We Expect

Be On Time : Respect the schedule - yours, ours, and the customer's.

Be Fair : Honest communication and ethical work, always.

Be Sharp : Bring the knowledge and experience to back up your decisions in the field.

Be Professional : Clean-cut, clean-truck, clean work - every time.

Be Organized : A neat truck = a prepared tech = a better day.

Be Thorough : Dig deep into evaluations and make sure customers fully understand their options.

Be Adaptable : Every home is different. Every customer is different. You're ready for anything.

If you take pride in your craft, love solving problems, and want to work with a team that supports your growth - we'd love to meet you

Job Posted by ApplicantPro