Patient Access Specialist

Patient Access Specialist

Robert Half is seeking a detail oriented and experienced Patient Access Specialist to support high-quality service and efficient operations. This role would serve the Indianapolis area. Hours : Monday - Friday 8am - 5pm.

Responsibilities for the position include the following :

• Greet and assist patients entering healthcare facilities, ensuring a positive customer experience.
• Verify and update patient information, demographics, and insurance details accurately.
• Manage appointment scheduling, registration, and admissions processes.
• Collaborate with clinical and administrative teams to facilitate seamless patient flow.
• Communicate with insurance providers to review coverage and preauthorization requirements.
• Answer patient inquiries and provide knowledgeable support regarding healthcare services.
• Maintain compliance with all healthcare regulations, privacy standards, and confidentiality policies.
• Handle billing inquiries and collect co-payments or outstanding balances as needed.
• Document patient interactions and update all necessary records promptly.

Requirements :