SENIOR SYSTEMS ADMINISTRATOR (Cloud Infrastructure) - IT

Summary

The Senior Systems Administrator performs advanced / complex analysis, design, implementation and maintenance of server systems and enterprise storage / backup systems required for the continued growth and steady functioning of the County.

This position performs complex implementations, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring, and development of specialized procedures relating to Tarrant County’s server and storage / backup infrastructure environments.

The Senior Systems Administrator is a seasoned professional who aids in the planning, documenting, testing, and deploying for advanced / complex server and storage / backup systems.

The incumbent is also responsible for keeping up to date on industry-related training and adhering to industry best practices, change control policies, and service level agreement (SLA) compliance.

Additionally, the incumbent keeps current on legal and technical issues that impact the County.

POSTING MAY CLOSE AT ANY TIME

AFTER A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED

This position is with the award-winning Information Technology Department.

Tarrant County Information Technology Department

Tarrant County employees enjoy superior health, retirement, and insurance benefits.

For more information, please click on the link below : en / human-resources /

Essential Duties and Responsibilities

Performs complex administration tasks on physical and virtual server systems including storage / backup systems. Monitors to ensure the latest virus protection and security updates are applied to the systems.

Monitors and maintains system log files.

Administers and maintains operating system (OS) security through established industry best practices for server hardening.

Administers and maintains Security and Public Key Infrastructure (PKI) certificates.

Performs day-to-day maintenance and installation of servers for internal systems, the storage / backup systems and related infrastructure of complex nature.

Performs complex preventive maintenance as directed by standard operating procedures (SOP) and vendor requirements. Develops SOPs for routinized functions.

• Provides business and after-hours support of corporate servers and storage / backup systems.
• Creates and adheres to formal, documented operating procedures for servers, distributed systems operations, and storage / backup system operations including systems administration, performance monitoring and management, configuration management, capacity planning, contingency planning, and backup and recovery.
• Monitors server systems to ensure the latest operating system patches, security updates and virus protection are within operational standards.

Schedules, applies, communicates, tests, troubleshoots, reports and supports system patch and anti-virus levels within the server infrastructure.

• Performs Active Directory domain hardware functions (includes domain hardware support and monitoring and data backup / recovery).
• Administers, maintains, and monitors email system / servers. Tracks and records statistics of the email system. Creates, modifies, and deletes email accounts and distribution lists and develops SOPs for all routinized activities.
• Administers, maintains, and supports email and anti-spam gateways.
• Administers, maintains, and supports firewall and website publishing services.
• Analyzes and resolves complex problems associated with server hardware, Windows Server, and application software. Detects, diagnoses, and reports Windows-related problems on both server and desktop systems.

Research answers to technical issues, questions, and problems of a complex nature to provide solutions for Active Directory, email, and legacy server systems.

Diagnoses and resolves complex operating system, application software, security, hardware, or other related problems that affect system availability.

Resolves complex Request / Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix complex problems.

Completes Requests for Change and follows the Change Management process for all changes to the production infrastructure.

• Collaborates with Lead System Administrator to implement new and emerging technologies in support of existing infrastructure projects and County business.
• Functions as a technical resource within the hierarchy of the Systems Administrator Group to enable and assist lower-level technical staff with more complex issues.
• Performs other related duties as assigned.

Minimum Requirements

NOTE : You must fill out the work history and education sections of application to show you have years of experience / education as required by hiring department or be disqualified.

Bachelor's degree + Three (3) full-time years of information technology experience including server administration and storage / backup systems experience.

Associate's degree + Five (5) full-time years of information technology experience including server administration and storage / backup systems experience.

High School Diploma or GED + Seven (7) full-time years of information technology experience including server administration and storage / backup systems experience.

Information Technology Infrastructure Library (ITIL) certification preferred.

Control Objectives for Information and Related Technologies (COBIT) certification and Security+ or higher professional certificate preferred.

Microsoft Certified Solutions Associate (MCSA) certification considered a plus.

Incumbent is expected to comply with professional development units (PDU) requirements for certification retention and remain apprised of current standards for all frameworks and certifications utilized within the ITD.

Seasoned, hands-on experience in computer operations, installations, and configuration of operating systems (OS) and applications on server-class machines.

Ability to work independently or as part of a team.

Extreme attention to detail is mandatory. Ability to communicate user system requirements to both technical and non-technical County staff and vendors.

Strong analytical and organizational skills with ability to solve complex problems accurately, completely, and quickly.

Ability to participate in multiple projects concurrently without loss of quality on any project.

Driving may be required. Must have a valid and current driver license.

If hired, must provide proof of educational attainment at new hire processing.